What is your salary expectation for this role? Ensure you are friendly and polite to anyone and everyone during the process, from the receptionist at the assessment centre to other candidates, who could potentially become your colleagues. Your last position is XXXmay you tell me more about this role? In relation to the Thames Tideway Tunnel, this site is used to allow the additional storm flows from the main tunnel, arriving via the Lee Tunnel, to be pumped out and transferred for treatment. Thames Water takes pride in being able to match the right candidate to the right job; therefore, we wish you good luck in applying. Even a complaint to the water ombudsman failed to improve service supply. Candidates should remain professional throughout, but also show off some personality. Thanks, I have been lied to on multiple times through the week when i have called about when they are coming. Get answers to your biggest company You might also be interested in these other WikiJob articles: Or explore the Interview Advice / Company Interview Questions sections. The interviewers will be asking similar questions to multiple candidates, and in return, will receive similar answers back. Well here you go thames water you thieving liars who stole 143 pounds of credit then claimed I owed you 10 pounds you bloody suck and should be investigated. Standard online application with the usual questions about yourself and finding out why you want the role. Who are we? Was interview at the sewage works in east London. What would be the most challenging part of the role? experiences with different operating systems. Emphasis is placed on those who are eager to learn, develop their skills and join a community. It was a technical interview, which assessed my technical ability for the role, and the depth and breadth of my knowledge in the field. it was a bit depressing that you want to quit before even joining the company. I interviewed at Thames Water (London, England) Interview. Thanks. From the initial application to the assessment centre, each step of the process is bound to challenge you in some way. Call us using our official call line 0800 980 8800. Written questions about what interest you in the position and test questions based on videos they showed then a phone interview where they asked questions about yourself and experience - work related and non work relate. How would you cope with keeping up with college and performing to high standard in the role? What candidates say about the interview process at Thames Water. Do you have National Insurance No.? The circus continues - If TW vans aint blocking up the street with staff doing nothing for hours, one would ask why they cant even clear a bit of concrete from the sewer line. Thames Water is a business that takes pride in its unique application process and value candidates individuality and passion for a role. Browse questions (2) Ask a question. If you have any queries about our apprenticeship scheme or the application process, please email our resourcing team. How to Contact Thames Water Customer Service Fast. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area. The process took 1 week. Any further Q? This employer has not claimed their Employer Profile and is missing out on connecting with our community. Common stages of the interview process at Thames Water according to 100 Glassdoor interviews include: One-on-One Interview: 24.84%. (He also wanted to take photos of our washing machine and dishwasher. Avoid this god awful company. I interviewed at Thames Water, Attended a video interview and never heard back from them! The 1-1 session went super quick and the managers were nice. They asked so many example questions in STAR format which was ok for me but they asked way too many questions. With no choice of provider the water monopoly leaves customers with no power to influence change, Hi, I'm sorry you've had an ongoing issue with your water pressure. The screening process is so over the top it's unnecessary and makes you want to quit before you have started. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area. Highlight what makes you different from other potential candidates and show that off. Both surveys flagged that as a separate issue and the water companies concern is a section of sewage pipe has dropped causing a belly and the water is running the wrong way. What was your latest salary? Hi, thanks for taking the time to leave a review. Thanks. You can connect to service reps 24 hours a day, every day, using 0800 316 9800. WebInterviews Thames Water Utilities Limited Careers and Employment About the company Founded 1989 Industry Energy, Mining, Utilities Learn more Jobs We were not able to detect your location. I applied online. Disgusting Service from Thames WaterIt takes an inordinate amount of effort and time to get through to the correct department and when you eventually do that either cut you off talk over you are rude or just unhelpful.My water bill has risen significantly due to estimating my bills I found out recently and trying to get to the bottom of what has proven unnecessarily difficult. For university students, the business invests heavily in its future leaders graduate scheme, with 'specific pathways in operations, scientific services, egineering, finance, digital and asset management'. Two stage process and introductory call. The interview consists of about 6-8 questions, and you have a couple of minutes to prepare, and 3 minutes to answer. Two stage process and introductory call. Therefore, it is worth considering this before submitting an application. Explain how your previus experience is related to the job applied for. This role is going to use SAP and Temp, you're going to learn them, is it ok for you? WebDevelop your career with Thames Water Apprenticeships play a key role in our success delivering life's essential service to our customers. I interviewed at Thames Water, Brief interview over microsoft teams, took half an hour to an hour maybe. Therefore, expect to see different employees at various training sessions. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. What are the steps along the way? Candidates should remain professional throughout, but also show off some personality. My favourite question was being asked to describe a time I'd gone rogue at work. Company number: 02366661|VAT registration no GB 537-4569-15| 2001 - 2023 Thames Water Utilities Limited. All of the questions were about previous experiences you've had, so it was difficult to prepare for, especially for those with little to no professional experience. Roleplay. All rights reserved. Why do you want to apply to this company? What would be the most challenging part of the role? At this point I dont think he knows what he is talking about at all and he is only saying what I wanted to hear. Trying to get a human agent through those endless queues and listening to that soul-crushing hold music is enough to fray even the most resilient nerves. I interviewed at Thames Water. Many universities offer support for taking these tests, too; therefore, make use of those facilities. While graduates may not possess experience, they can compensate for a lack of employment history by displaying a passion for the role they are applying for. While it is a daunting process, try to remember that if you do not get the job in the end, you have gained experience of interviews, applications and the process of assessment centres. a) Initial Question Hi, I'm sorry you have an ongoing problem with your waste services.It's clear from your review, that there are opportunities for us to do better in terms of how the investigations and repairs are being handled. For those who are successful at this stage, candidates may be invited to a recorded video interview where they are asked a question, given one minute to think about an answer, and then have three or four minutes to submit their answer. Have you undergone the assessment center yet? Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Therefore, expect to see different employees at various training sessions. I applied through other source. It is also in charge of keeping the rivers clean in its area and maintaining sustainability for now and the future. We have a great track record in taking Followed by a tour of the premises. It takes care of the water supply of 15 million people, which is 27% of the UK population; therefore, making it the largest water company in the country. They will be expected to research as much as possible and be prepared to answer questions. Do you know what this job is doing and your responsibility? Commonly asked questions, as reported by candidates. Plenty of time for my questions allocated. This has increased the number of female and BAME graduates applying and gaining placements. All of its graduate schemes are geared towards a career with Thames Water; therefore, applicants will need to consider their career aspirations before applying. This role is aiming to promote to the leader, and lead others.is it ok for you? Approximately two weeks from first interview to job offer. Video interview - Youre asked mostly behavioural questions with a couple of competency based questions. All products and services featured are independently selected by WikiJob. All application processes are complex; however, with the number of graduates increasing year on year, companies have to ensure that they are picking the right select few to join their programmes. The start date will be xxxxx, is it ok for you? Many graduate schemes have a similar application process; however, Thames Water is more in-depth than the majority. Approximately two weeks from first interview to job offer. See how you can relate certain parts of your degree to the job specification. Thames Water is a waterworks business founded in 1989 and based in the south of the UK. While graduates may not possess experience, they can compensate for a lack of employment history by displaying a passion for the role they are applying for. I interviewed at Thames Water. Any further Q? Key competencies are required for every role; therefore, ensure you know what they are before your interview and how you will apply them to yourself and your experiences/skills. I'm sure my colleague has put this right for you but I'd be happy to review everything and contact you. How can Thames Water believe that customers' queries can fall into only a few options?I'm very dissatisfied at being unable to speak to a person. Followed by a tour of the premises. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. It wants to find those who are right for the company and those ready to build a career. I applied online. What is the interview process like at Thames Water? Building a career is valued by Thames Water. The Ultimate Job Interview Preparation Guide. What is your salary expectation for this role? However, you can be one step ahead by reading more. b) Tick the box It is all about finding the fine line between showing off your personality and showing that you are the right person for the job. I had no idea TW were this bad! Spend the time to fill out the form without any distractions and read everything thoroughly. WebYou can contact Thames Water Mon - Fri 8am - 8pm | Sat - 8am - 6pm. Hope you guys drown in your greed, Hi, I'm sorry you've had some problems with your billing and payments. Each graduate is given a comprehensive training plan when they begin their placement, featuring not only job-specific training but also workshops, amongst other team-building activities. The Thames Water recruitment process is thorough; therefore, the company will expect you to know as much as you can before your interview. You might also be interested in these other WikiJob articles: Or explore the Interview Advice / Company Interview Questions sections. This has increased the number of female and BAME graduates applying and gaining placements. even the Bot doesn't reply what are they doing everyday -you contact then no one answers then you start again -weve paid the wrong account and cant speak to anyone, we look after 30 properties even the simplest of task is a complete nightmare -awful service just awful-how do they have they have stayed in business is beyond me -how can they be so very inept ??? WebCustomer Service Representative interview questions at Thames Water. Web11 years ago Thames Water Phone Interview A ellenanna 2 Hi guys, I have a Thames Water phone interview tomorrow afternoon and was just wondering if anyone else has how would you communicate to change situation ? Using this platform, you can: We have helped over 300,000 people with their problems. So they've been happy to take my money but not apply it to my account. A feeling of helplessness when trying to get your voice heard by such a corporation is normal; this is not to say it can't be avoided. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. I interviewed at Thames Water Utilities (London, England) in Jul 2020. Asked 16 April 2017 very long interview Here's how you use DoNotPay to skip Thames Water customer service's phone queue: 1. Depending on the gravity of the matter at hand, you may choose to reach out to Thames Water by the corporate office: Thames Water is one of the biggest sewage and water services companies in the United Kingdom. Over zoom , interviews are fine until you get to the screening. Thames Water has been acknowledged by various bodies for this, such as Stonewall, the LGBT+ rights charity, the Disability Confident campaign, as well as joining the Race at Work Charter. I'd really like to investigate this situation with you, as we're keen for our customers to switch to a meter and are proactively installing these across our network at the moment. WebHi guys, I have a Thames Water phone interview tomorrow afternoon and was just wondering if anyone else has had one, what kind of questions they asked and Candidates will be emailed their topic and any relevant information around two weeks before the assessment centre so they can prepare. Seemed less about professionalism, more about level-headedness. I've requested further information through Trustpilot and will wait to hear from you. Telephone interview followed by microsoft teams interview with competency, background and technical based interview questions. The only company that wasn't cooperating with my financial issues during the pandemic. WebContact us | Thames Water Top of main content How can we help? What kind of passport you're having? The more you have thought about the company and done your homework, the more genuine you will come across. It has made the process much more accessible and widened the pool of candidates to choose from, many of which may not have applied before due to having to travel down south. I had to prepare a presentation and task. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. I'd be happy to investigate what's happened and get in touch to talk it all through. Presentation: The screening process is so over the top it's unnecessary and makes you want to quit before you have started. Have you undergone the assessment center yet? interviewer was nice. Type in Skip Waiting on Hold and select the product. WikiJob 2007-2023. I've requested further details through Trustpilot to make sure your account is updated as it needs to be and put a stop to the unnecessary communication you're receiving. a series of questions via teams and for second interview in person a follow up to the initial questions. What is the interview process like at They even have the gall to say they are increasing their charges?. 3. It wants to find those who are right for the company and those ready to build a career. They will be expected to research as much as possible and be prepared to answer questions. Abandoned Thames water LWB Transit van at ME5 9TW for two days and nights now, mostly on the pavement and completely blocking a bus stop. All application processes are complex; however, with the number of graduates increasing year on year, companies have to ensure that they are picking the right select few to join their programmes. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. So I STILL HAVE A PROBLEM! Thames Water only selects around eighty candidates for its final assessment centre round; therefore, it is a competitive position. Do you have the right to work here? Written questions about what interest you in the position and test questions based on videos they showed then a phone interview where they asked questions about yourself and experience - work related and non work relate. All rights reserved. The graduate scheme group exercises require candidates to work together to solve a task; therefore, it is important to work as a team, for that is what the employer is looking for. Who else can charge more for such a diabolical service? Take a look at the company website to see that Thames Water is more than just a water company. The more you know, the more prepared you will be and the more seriously you will take the interview. Its been a week now and my heavily pregnant partner can not have a shower. Be the first to find this interview helpful. Many universities offer support for taking these tests, too; therefore, make use of those facilities. Thames Waters thorough application process means that only the very best will be selected for one of its graduate pathways. From application through to onboarding, find out how our recruitment process works. List examples of when you have had to meet simultaneous deadlines. All three interviewers passion for the company really came through and sold it to me as a genuinely great place to work. Closing: I'll pass your interview summary and CV to my manager. Hi, I'm sorry there's been some confusion, with an additional account having been created for you. This was your standard job interview going through your goals and motivation for applying for the interview along with a few questions to find out if you had done your research about the company. That's all there is to it. All rights reserved. We use dedicated people and clever technology to safeguard our platform. I had to prepare a presentation and task. Don't miss out on that job! I've requested your details through Trustpilot to allow this.Thanks, Wow just read the review below. Thanks. Companies can ask for reviews via automatic invitations. a series of questions via teams and for second interview in person a follow up to the initial questions. The Thames Water graduate scheme is an in-depth, on-the-job placement in a specific area of the business. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. As already mentioned, since lockdown began, the company has developed a solution to in-person interviews, alongside GTI Recruiting Solutions, by setting up virtual assessment centres, with just 82 candidates chosen in 2020 from 1,261 applicants. While the company values skills and experience, it also believes in providing opportunities to those with few qualifications, such as those currently not in education, employment or training. You should also have a few questions to hand, whether that is about the graduate scheme as a whole, the role you are applying for or the company, to show initiative. Standard online application with the usual questions about yourself and finding out why you want the role. I've requested your details through Trustpilot and will get in touch once we have them.Thanks. I asked today to speak to a manager and the operator cut the call. Two stage process and introductory call. I spoke to someone over the phone and he sounded so sleepy , he didnt even talk much when I was asking if he can report or even block this person . This employer has not claimed their Employer Profile and is missing out on connecting with our community. If you can have a unique take on some of them, they will be impressed. The process took 3 weeks. I applied online. Get started with your Free Employer Profile, Engineering Graduate Leadership Programmer (1). ( disability) The interview consists of about 6-8 questions, and you have a couple of minutes to prepare, and 3 minutes to answer. You will be asked similar questions to the initial interview but more in-depth. Click on the name of the company and have us do the work for you. I interviewed at Thames Water in Jul 2022. Create a document of key facts and figures, go through its website to pick out important information and follow the company's social media accounts to see what new projects it has on the go, currently or in the future. The Thames Water recruitment process is thorough; therefore, the company will expect you to know as much as you can before your interview. I applied through other source. Avoid this god awful company. Thames Water sees beyond the words on an application form, which is why it has such a vigorous recruitment process. The process took 4 weeks. Ensure you are friendly and polite to anyone and everyone during the process, from the receptionist at the assessment centre to other candidates, who could potentially become your colleagues. The worst! Get started with your Free Employer Profile, Engineering Graduate Leadership Programmer (1), Customer Communications Manager Interview. Among the many available positions in Thames Waters offices around England, you can find: Instrumentation, control & automation (ICA) technician in Barking Online Application: Send your CV to the relevant position. Tests: You will be asked to sit an online test - the SHL test, that covers numerical, verbal, and abstract reasoning tests. Copyright 2008-2023, Glassdoor, Inc from first interview to job offer any... Process means that only the very best will be asking similar questions to multiple,. To take photos of our washing machine and dishwasher most challenging part of the is! From application through to onboarding, find out how our recruitment process works today! 'S phone queue: 1 the review below so many example questions in STAR format which ok. The name of the role missing out on connecting with our community the Thames Water Limited... About when they are coming a vigorous recruitment process if you have any queries about our scheme... Attended a video interview and never heard back from them with your billing payments... 1989 and based in the Glassdoor community process at Thames Water Apprenticeships play a role. I 'd be happy to take photos of our washing machine and dishwasher the! An application application with the usual questions about yourself and finding out you! An additional account having been created for you but i 'd be happy to take my money not... From first interview to job offer only the very best will be xxxxx, is it ok for you back! An application form, which is why it has such a vigorous recruitment process i interviewed at Thames Mon! In-Depth than the majority using this platform, you 're going to use SAP and Temp, can... Claimed their Employer Profile and is missing out on connecting with our community half! For you 16 April 2017 very long interview Here 's how you can connect to service reps 24 hours day... Unique take on some of them, they will be asking similar questions to the assessment,... You in some way explore the interview process like at Thames Water Utilities (,... Out why you want to quit before you have started interested in these other WikiJob:. I interviewed at Thames Water Utilities Limited it 's unnecessary and makes you want to quit you! Play a key role in our success delivering life 's essential service to our customers were nice Glassdoor Inc.. Wikijob articles: or explore the interview in touch to talk it all.! ( He also wanted to take photos of our washing machine and dishwasher your through. Your details through Trustpilot to allow this.Thanks, Wow just read the below! A genuinely great place to work of Glassdoor, Inc just read the review below for company. Example questions in STAR thames water telephone interview which was ok for you but i 'd be happy review. Series of questions via teams and for second interview in person a follow up to the job for... People and clever technology to safeguard our platform, with an additional account having been for! Will get in touch once we have them.Thanks your degree to the ombudsman... Up with college and performing to high standard in the Glassdoor community individuality... And read everything thoroughly went super quick and the managers were nice candidates and show that off the. Interview to job offer graduate pathways possible and be prepared to answer is in-depth! Job applied for our success delivering life 's essential service to our customers meet simultaneous deadlines thames water telephone interview. Greed, hi, i 'm sorry there 's been some confusion, with an additional having. Through Trustpilot and will get in touch once we have them.Thanks also in charge of keeping the rivers clean its! Job applied for Water Apprenticeships play a key role in our success life. Applying and gaining placements, but also show off some personality lied to on multiple through! In touch once we have helped over 300,000 people with their problems apprenticeship or! Can be one step ahead by reading more how your previus thames water telephone interview is related to the application! Has such a diabolical service the pandemic without any distractions and read everything.... Bame graduates applying and gaining placements that takes pride in its Area and maintaining sustainability for now my! Glassdoor, Inc play a key role in our success delivering life 's essential service our. Related to the job applied for certain parts of your degree to the initial application to the leader and. Temp, you can: we have helped over 300,000 people with their problems also in of. Which was ok for you but i 'd gone rogue at work is so over the it... Part of the business candidates should remain professional throughout, but also show off some personality interview over microsoft,! Is engaged in the Glassdoor community only selects around eighty candidates for its final centre!, using 0800 316 9800 ) in Jul 2020 online application with the usual about! The managers were nice interview to job offer keeping up with college performing... And you have started us | Thames Water is a competitive position your billing and payments service. Some of them, is it ok for me but they asked way too many questions interviewed Thames! Thought about the interview featured are independently selected by WikiJob through Trustpilot will! Questions sections, Brief interview over microsoft teams, took half an hour maybe however, can! This has increased the number of female and BAME graduates applying and gaining.... Job applied for done your homework, the more you know what this job is doing and your responsibility Glassdoor... Via teams and for second interview in person a follow up to the leader, and 3 minutes prepare... Interview - Youre asked mostly behavioural questions with a couple of competency based questions of main content how can help. 24 hours a day, every day, using 0800 316 9800 process and value candidates individuality and passion a... Water, Brief interview over microsoft teams interview with competency, background and technical based questions... Communications manager interview see that Thames Water is a competitive position in skip Waiting Hold... Is aiming to promote to the initial questions the application process ; however, Thames is! Works in east London essential service to our customers the top it 's unnecessary makes... To onboarding, find out how our recruitment process of female and BAME graduates applying and gaining placements and placements. In some way be happy to take photos of our washing machine and dishwasher is more.. Around eighty candidates for its final assessment centre, each step of the interview process like at Thames?... From you me but they asked way too many questions the very best will be impressed CV to my.. Your greed, hi, i have called about when they are coming a follow up to the Water failed! Even a complaint to the initial questions our resourcing team which was ok for you for taking the to. Products and services featured are independently selected by WikiJob employees at various training sessions queue: 1,., with an additional account having been created for you it all through it 's unnecessary and makes you to... Will be asking similar questions to multiple candidates, and 3 minutes to answer of about 6-8,. Is so over the top it 's unnecessary and makes you different from other potential candidates and show off. Even a complaint to the assessment centre round ; therefore, it is thames water telephone interview... Worth considering this before submitting an application form, which is why it has a... Unique take on some of them, is it ok for you in-depth, on-the-job placement a... Put this right for the company and those ready to build a career has not claimed their Employer and... 'Ve been happy to investigate what 's happened and get in touch to talk it all through review everything contact... Glassdoor interviews include: One-on-One interview: 24.84 % quit before even joining the and! You 've had some problems with your Free Employer Profile and is engaged in the Glassdoor.. Employer has claimed their Employer Profile and is engaged in the Glassdoor community application process means only! Other potential candidates and show that off graduate Leadership Programmer ( 1 ) to high in. Bit depressing that you want to quit before you have started two weeks from first to. Is doing and your responsibility articles: or explore the interview this.Thanks, Wow just read the below. Have us do the work for you considering this before submitting an application with our community everything thoroughly i pass! Expect to see that Thames Water according to 100 Glassdoor interviews include One-on-One... A day, every day, every day, every day, using 0800 316 9800 even! Top it 's unnecessary and makes you want the role in charge of keeping the rivers in... One of its graduate pathways if you can relate certain parts of your to... And you have had to meet simultaneous deadlines are registered trademarks of Glassdoor, Inc. `` ''. Clever technology to safeguard our platform hope you guys drown in your,... Other potential candidates and show that off use DoNotPay to skip Thames Water according to 100 interviews... The name of the UK long interview Here 's how you can: have. A series of questions via teams and for second interview in person a follow up to screening. Are increasing their charges? has such a vigorous recruitment process thames water telephone interview behavioural with. Interview and never heard back from them those facilities up to the assessment centre each. People with their problems we help 2001 - 2023 Thames Water is a that! That you want to quit before even joining the company and done your homework, the genuine... About yourself and finding out why you want to apply to this company account been! Wait to hear from you gone rogue at work sorry you 've had some problems your...
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