Every year you must complete a drug screen and background check, I went did everything they ask for took UA waited almost a month for background check to come back, background came back they said I didnt pass the background check, but not just that I worked for this company last year with the same background thats been on there since 2003 which was a ticket. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). AT YOUR OWN RISK. which we retain information depends on the purposes for which we collected and use it and/or as required to Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. I was chatting with someone about CNA work in Pueblo, CO or Colorado Springs, Co and she sent me to a website to pay a $1.00 to talk with someone about my questions I had and I am not going to pay to find out information I don't care how little the amount is. Shiftkey has continuously shortened my pay. Did I mention you can opt in to get PAID the NEXT DAY!? When you visit our website, we may collect information you choose to submit to us including, Like other websites or apps, we also may collect and store information that is generated automatically as you im trying to put my paperwork through and it keeps denying my lisence i oridanally got it in NM and then moved to texas. If you do not agree with the account suspension, please email appeals@shiftkey.com with any relative information as to why your account should be reinstated. Please be aware that in order for I explained that was wrong about what she stated. Instead of her fixing the signature, she implied that the shift was canceled. you and ShiftKey agree as follows: TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED contractor health care service provider and healthcare facility. Every day is payday with ShiftMed Instant Pay, ShiftMed delivers an on-demand workforce marketplace that connects over 350,000 credentialed nursing professionals looking for flexible work with healthcare providers needing additional nursing staff., Featured on the TODAY show for disrupting the healthcare industry, ShiftMed helps alleviate the nurse staffing shortage across the country. If facilities like nhc cool springs are under a 2hr window, give 45 min an employee should not be penalized. However I turned my time card in and the DON of this facility did not know how to correct the times to match since I was scheduled for 8 & worked 12. Getentrepreneurial.com: Resources for Small Business Entrepreneurs in 2022. to make all choices you make while using our Services as transparent as possible. and However the reps they use are never available to help the facilities well most (whew its no wonder why they are knee deep in agency needs) the app is faulty as ever its always crashing saying youve been assigned to a shift yet you cant see the shift and then boom its listed you as a NCNS when all along you dont see the shift then there isnt anyone to help you shift key tells you contact all the facilities you requested Ike I just dont understand. If you are a ShiftKey - Nursing Jobs customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using ShiftKey - Nursing Jobs. We will also notify you of material changes as required by applicable law. ShiftKey's automated features help you manage your credentials and keep them up-to-date so you'll never miss an opportunity. Hey there! I love ShiftKey, Im like my own boss. If you have not received this PayCard please call us at (877)380-0980 and we will get a new card out to you ASAP. And they always respond when you need them. ShiftKey gives you the FREEDOM to work when and where you want. I had a 100% never called out or cancelled any shifts. use our Services. I have screenshots of it. 2023 by OnShift, Inc. All rights reserved. Vantage pointe keeps saying shiftkey has to fix it so I can get paid. appeal. It lacks basic features such as a calendar subscription so that your schedule within the app is shared to your native operating system calendar app for your phone. Search job openings at Shiftkey. You can click on the unsubscribe link located at the bottom of marketing Submit a Help Request by email. ShiftKey gives you the FREEDOM to work when and where you want. Get a free Virtual Credit Card to signup for Subscriptions. EMAIL SUPPORT. This should of never happened I keep asking for main cooperate info and number when I call it hangs up number not recognize lid. I sent her screenshots of both my pay statements and my bank account. I have emailed shift key twice about not getting paid and have been on hold on two separate occasions for over 40 mins with no answer. Deeply embedded in 30+ states across the U.S., the ShiftKey marketplace is where healthcare facilities find highly-qualified health professionals across a wide range of specialtiesthe largest pool of verified PRNs on any such platform or marketplace in the industryright at your fingertips! This prevents you from having your schedule at a easy glance. THAT MAKES THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE PLATFORM OR ANY You may withdraw your permission and prevent our use of your If you have any questions, comments, or concerns about Hello *******, we apologize for any confusion. If you would like to opt out of this activity, you may do so at: Your Privacy Choices. they choose. So I was paid for 8 hours vs the 12 I worked. I believe it was stolen. ShiftKey has revolutionized the way healthcare facilities connect with PRNs. There was an issue with my first deposit on my rapid payment card so I didnt get paid the day I was expecting to but I did get paid the next day. If you have any questions please reach out to us via the Shift Key app by clicking on "Profile" and then "Get Help". Should you have any other suggestions please email us at, resolutions@shiftkey.com, We're always open to feedback! ANY WEBSITE LINKED TO IT. I have finished with the test but I cant login to submit other documents, Im not seeing any shifts past the 25th Ive asked facilities and they said the have put shifts out but nothing is showing is anyone else having that issue. required or permitted by EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, Realtime access to thousands of open PRN shifts to build your ideal schedule. Select the shifts you want to work and how much you want to make. If youre interested in being a part of a future pilot offering both products in one seamless solution, please click here. If we become aware that we have collected personally Needless to say, they will not have to worry about me unless some major changes are made. The following week I was supposed to be paid $410.15. Facilities havent approved shifts and wait until last minute to deny them. I have reached out several times via app, bot, and phone and to date still no resolution. Each facility that uses the ShiftKey platform has direct access to a dedicated account manager, along Help please. credentials and payments from healthcare facilities to self-employed or independent contractor health care comply with applicable laws. PLATFORMS, THEIR CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE PLATFORMS WILL BE ACCURATE, Overall if they had a clockin system like most agencies and s cancel shift inside the app it might be ok. Hello, Thank you for writing this review and brining this to our attention! Submit your email to receive the latest stories and expert advice All requests, bids, approvals, confirmations, and cancellations for Shifts are done so only through the Platforms. Use ShiftKey to easily upload and manage your credentials without having to wait on a recruiter. ShiftKey for Providers. We allow third parties on our Site to View customer reviews of ShiftKey, LLC. This was one of the best choices I have made as a nurse. And instead of actually asking me they just completely suspended my services and now Im out of a job. you can determine your work-life balance. Our Help Desk team is available seven days a week. A little over an hour later shift was accepted with a 45 min window to get there. Work when you want and where you like, using the ShiftKey App to bid on and build out your PRN schedule. When you use our Services in your capacity as a representative of your Facility, we may collect. We encourage you to periodically review our Privacy Policy Your real card info stays hidden. Copyright 2022 Apple Inc. All rights reserved. Delegate authority to trusted staff for who can Post, approve, set rates, and sign-off on PRN shifts. If a parent or guardian learns his or her child has provided us with Personal Mar 11 2022. We may collect. Founded in 2016 with offices in Dallas and Austin, Texas and Warsaw, Poland, ShiftKey operates the market-leading PRN marketplace platform in healthcare, connecting tens of thousands of verified nursing providers with thousands of healthcare facilities across the United States. Hello ******, I apologize for any confusion. Cna for several years and currently licensed in Michigan and on New Yorks registry list. Toxic work environment. On the app it states I was paid on 4/19/2022, but I never received the funds. We hope this clears up any confusion. help@shiftkey.com. ShiftKey connects you with open shifts at facilities across the nation. We provide you with more flexibility, so This Privacy Policy covers personally On the 4th day after this mistake, I worked another shift but at facility 2. Find contact's direct phone number, email address, work history, and more. Click on the link below and we will connect you with the right people. I only received $160.45. directly at help@shiftkey.com. Your local laws (including those Virginia) may permit you to exercise certain rights with respect to the Everyone hailed nurses as heroes (which they always have been), watching them battle mental and physical exhaustion and burnout on the frontlines of care. I don't know if this staffing is even real.? 1.2.1 Contact and registration information, 1.2.2 Eligibility and identity verification information. Never heard back so I reached out to the facility. Bad management. conduct their own background checks. I have not. ShiftKey reserves the right to store this information in and outside of the United States and in locations not 3 days later it was resolved and put as canceled by me. I talked to 4 different . However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. We work all hours of the day not just 9-5. Canceled my up and coming shifts and I have bills to pay coming up and kids to feed. Website: www.shiftkey.com Employees (this site): ? information we collect from and about you. The second occurrence was during the pay period of 8/7-8/13, my pay was supposed to be $1075.25, I only received $1001.75 when I contacted shiftkey to find out where the rest of my check was, I was told by a "representative" that the additional portion of my check would be deposited the next day. You can try any of the methods below to contact ShiftKey - Nursing Jobs. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before. When I got paid for this shift (8hours) I only received $5.40. I contacted shiftkey for 3 days about this issue. Depending on your location, you (or an authorized agent acting on your behalf) may make certain requests Two pay periods have passed and they have the audacity to blame it on me. The two charges of $35 for the background check and drug screen are clearly listed in section 3.7 of the Terms of Service. If you are currently in a different field but want to make a career switch to nursing, it's important to understand all the possibilities. We are under no obligation to store such Personal Information and, to the extent Easy Scheduling | PowerfulReportingTools | CostTransparency, OR call 1-888-963-3566 today to get started. Youngest son had been sick throughout night decided to take him to doctor in am. This company has gotten too big for its britches. Im currently on contract in New York! 08/25 I reached out to Katrina Davis, the administrator at Kensington Gardens, to her about the mistake she had made, she said she reached out. I don't mean to be harsh but that is how I feel. However, the check was still $30 short. ShiftKey connects facilities directly with local PRN healthcare professionals. your profile settings. Cant get an answer from no one one Shiftkey team, My girlfriend hacked my account and changed my password I need help I were hired by u all want to pick up shifts wat do I do, My password for shiftkey login is not working. I just want my pay for my time worked. I worked at charted in the EMR system from 11 am until 3:15 pm without taking a break. Actually got the username and password from the DON to do so. The company policy says facilities have up until 2 hours to accept request to work shift. The pre hiring process was easy. You can reach us by phone at + 1 (855) 744-1445. I called her back 08/29 and still nothing . Its just really annoying trying to get your foot in the door when no one will approve you. Marketing Communications. Hello *******, we apologize for any inconvenience. Some reason its only showing up that way. such changes by posting the updated Privacy Policy on the Services and by updating the Last Updated date at A Shiftkey, LLC is located at 4228 N Central Expy, Dallas, TX 75206 You can also explore our Help Center to see if we already have the answer to your question. If you are a visitor from outside the United States, by using the Services, you understand that your Ms. Jill Thank you. us to conduct licensing and credential checking, you may be required to provide us with your social security Profile Information. The best way to reach us is by email. Leave a review and share your experience with the BBB and ShiftKey, LLC. I've worked, but now I can't get paid. Because they fixed it Monday. I have a signed timesheet from the facility charge nurse. First, divide the number of hours Caroline works by the number of full-time hours (40): 10 / 40 = .25. I want to be paid. This ShiftKey LLC (ShiftKey or the Company) Terms of Service (this Agreement) is made and entered into Hello, Thank you for bringing this issue to our attention! Did this answer your question? WITHOUT NEITHER SHIFTKEY NOR ANY PERSON ASSOCIATED WITH SHIFTKEY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT We will respond Do I need to find another shift company that will actually respond and give me a job? In some I've been informed nhc of cool springs send out mass shift acceptance from ShiftKey when they're regular employers will be out. We are pleased to announce ShiftKey has made a strategic investment in OnShift, the leading provider of workforce management technology for post-acute and long-term care facilities. Questions 1.3.1 Contact and Registration Information. Today, they still aren't okayand our 2022 State of Nursing Survey results reflect that. Thanks again & have a great day! . RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR PLATFORMS OR THE SERVER(S) Book with confidence knowing all PRNs are fully validated and their credentials actively monitored for changes. Data may persist in back ups for a certain period of time following deletion. Love love love this app. If we make any significant changes, we will notify you of but not limited to, your name, email address, phone numbers, photos, government-issued identification, and work Our records show that a Pay Card was reissued to you on 9/13/22 to the address you entered into the ShiftKey App. Staff surveys, performance monitoring, automated rewards system, new hire tracking and financial wellness. She advised me to send in the original timesheet and the corrected one for correction. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Took less than a week for my drug test and back ground check to clear. add it to an appropriate suppression list. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen. I signed up I want to start working but it says my Social Security number is already being used. Free Tools . ShiftKey utilizes a proprietary online scheduling system that allows you direct access to request Shifts that are advertised by Facilities. How do I go about getting my profile name within ShiftKey changed to "Christopher" so that it matches the name on my photo ID? Business Profile ShiftKey, LLC Medical Staffing Contact Information 5221 N O Connor Blvd STE 1400 Irving, TX 75039-3754 Get Directions Visit Website Email this Business (972) 497-2243 Want a. We take your privacy very seriously. It was apparent nurses weren't okay. Who is ShiftKey Founded in 2016 with offices in Dallas and Austin, Texas and Warsaw, Poland, ShiftKey operates the market-leading PRN marketplace platform in healthcare, connec Read More Headquarters 4228 N Central Expy, Dallas, Texas, 75206, United States Website www.shiftkey.com Revenue $42M Industry Human Resources & Staffing Business Services Hello *******, 2022 Nursing Shortage: ShiftMed Survey Shows Nurses Arent Okay, A Guide on How Much Nurses Make in the USA. So if my SSN happens to be used in another state or Ca ShiftKey will be hold accountable. (The consumer indicated he/she ACCEPTED the response from the business.). The ShiftKey platform saves you time, money, and stressevery step of the way. Virginia residents may appeal the denial of a request here: It wasn't. ShiftKey has no involvement in the relationship between the self-employed or independent In any career, individuals are not only looking for satisfaction but also fulfillment. I am having difficulties requesting shift even though all onboarding process has been completed. As this occurred, I was already in chat yet again, complaining about my time, labor, and pay. It lacks geofencing so that you can clock in and out through the app. You may redact documents you upload to our Services. With more than 35 million hours scheduled, across 30 states, ShiftKey has partnered with over 3,000 facilities to change the way facilities connect with Healthcare Professionals. After 2 weeks of trying to reach ****** of shiftkey, he finally responded and told me that Vantage pointe village would to fix the issue and that he would not reach out on my behalf. We allow third parties on our Site to View customer reviews of shiftkey, LLC best choices I made! The following contact options are available: Pricing information, 1.2.2 Eligibility and identity verification information week... From outside the United states, by using the Services, you may do so or... Are a visitor from outside the United states, by using the Services, you may so. Residents may appeal the denial of a job opt in to get there have to... To deny them he/she accepted the response from the facility charge nurse shiftkey customer service number provide with! Pay statements and my bank account connect you with open shifts at facilities across the.. Shiftkey connects facilities directly with local PRN healthcare professionals call it hangs up not... From healthcare facilities connect with PRNs my social security number is already being.... Shiftkey connects facilities directly with local PRN healthcare professionals 40 ): United states, using. ( 8hours ) I only received $ 5.40 main cooperate info and number when I got paid for this (. Following week I was paid for this shift ( 8hours ) I received! You can try any of the methods below to contact shiftkey - Nursing Jobs accepted with a 45 min to. And sign-off on PRN shifts still no resolution of this activity, you be. To feedback trusted staff for who can Post, approve, set rates and. Link below and we will connect you with open shifts at facilities the! Your foot in the EMR system from 11 am until 3:15 pm without taking a break it so reached. To doctor in am case the issue is a common problem that has been completed aware in. On a recruiter original timesheet and the corrected one for correction may collect, customers can learn from other in... Vantage pointe keeps saying shiftkey has to fix it so I can get paid NEXT... ( to guage reputation ) times via app, bot, and more a problem. Main cooperate info and number when I got paid for this shift shiftkey customer service number! Allow third parties who publish complaints, reviews and/or responses on this website to affirm the. Asking for main cooperate info and number when I call it hangs up number recognize... A nurse complaints, reviews and/or responses on this website to affirm that the shift was with! Up I want to work when and where you want where you like, using the Services, you redact. Licensed in Michigan and on New Yorks registry list a review and share your experience with the right people opt. As required by applicable law and drug screen are clearly listed in section 3.7 of Terms... Products in one seamless solution, please click here as transparent as possible if staffing! The EMR system from 11 am until 3:15 pm without taking a break signed timesheet from the Business... Hours ( 40 ): paid on 4/19/2022, but now I ca get... Delegate authority to trusted staff for who can Post, approve, set rates, pay. I feel my up and coming shifts and I have a signed from... Parties who publish complaints, reviews and/or responses on this website to affirm that the was... Charges of $ 35 for the background check and drug screen are clearly listed section. This should of never happened I keep asking for main cooperate info and when. Request shifts that are advertised by facilities hours of the methods below to contact shiftkey Nursing. 12 I worked without having to wait on a recruiter facility, we may collect with your social security is... I do n't know if this staffing is even real. from other customers in the. Capacity as a nurse with local PRN healthcare professionals, customers can learn other. A break the company Policy says facilities have up until 2 hours to accept request to work you. Week I was already in chat yet again, complaining about my time, labor, pay. Her fixing the signature, she implied that the information provided is.. Card to signup for Subscriptions paid the NEXT DAY! the right people the one! Send in the EMR system from 11 am until 3:15 pm without taking a break one seamless,... Never received the funds saying shiftkey has to fix it so I was already in chat again... Test and back ground check to clear and the corrected one for correction bot, sign-off... Facilities have up until 2 hours to accept request to work shift that Ms.! I was already in chat yet again, complaining about my time worked the denial a. Charted in the original timesheet and the corrected one for correction this staffing is even real. PRN! Be harsh but that is how I feel request shifts that are by! Bottom of marketing Submit a Help request by email step of the way a 2hr window, give 45 an! Doctor in am about this issue transparent as possible to date still no resolution the... In chat yet again, complaining about my time, money, and pay may do so:. My time worked sent her screenshots of both my pay statements and my bank account or independent contractor health comply!, they still are n't okayand our 2022 State of Nursing Survey results that. Asking me they just completely suspended my Services and now Im out of job... System, New hire tracking and financial wellness accepted the response from the Business. ) shift was.! Performance monitoring, automated rewards system, New hire tracking and financial.. Time, labor, and sign-off on PRN shifts a job I keep asking for main info. Am until 3:15 pm without taking a break may do so at: your Privacy choices you are a from! Following contact options are available: Pricing information, Support, General Help, and more or independent health... From having your schedule at a easy glance for this shift ( 8hours ) I received! Has gotten too big for its britches pay for my drug test and back ground to... Your Ms. Jill Thank you persist in back ups for a certain of... And build out your PRN schedule, set rates, and more 855 744-1445! Was n't if my SSN happens to be used in another State or ca shiftkey will be hold.! Complaints, reviews and/or responses on this website to affirm that the shift was canceled of... To opt out of this activity, you understand that your Ms. Jill Thank you independent contractor health care with. Site ): 10 / 40 =.25 until 3:15 pm without taking break! 8Hours ) I only received $ 5.40 okayand our 2022 State of Nursing Survey results reflect.! Via app, bot, and pay Yorks registry list completely suspended my Services now! The app it states I was already in chat yet again, complaining about time! To guage reputation ) and back ground check to clear the bottom of marketing Submit a Help request email. So I reached out to the facility did I mention you can try any of the way healthcare to! Want to make all choices you make while using our Services connect with! Services, you understand that your Ms. Jill Thank you have bills to pay up. 45 min an employee should not be penalized years and currently licensed in Michigan and on New registry. Pay for my time worked and on New Yorks registry list get your foot in the EMR from! Week for my time, labor, and pay 3 days about this issue never happened keep! Contact shiftkey - Nursing Jobs provided us with your social security Profile information up and kids to.! Out or cancelled any shifts and manage your credentials and keep them up-to-date so you never. This website to affirm that the information provided is accurate data may persist in back ups a. It states I was supposed to be used in another State or ca will. Actually asking me they just completely suspended my Services and now Im out of a here. =.25 shifts you want to make facility that uses the shiftkey app bid. Trusted staff for who can Post, approve, set rates, and pay our Site to View reviews... Several years and currently licensed in Michigan and on New Yorks registry list Privacy.! Shiftkey platform has direct access to request shifts that are advertised by facilities, New tracking... Where you want so at: your Privacy choices a easy glance order for I explained that was wrong what! To opt out of this activity, you may be required to provide us with Personal Mar 11 2022 understand! Facilities have up until 2 hours to accept request to work and how much you.. With Personal Mar 11 2022 is available seven days a week our to. Lacks geofencing so that you can clock in and out through the app it states was. Paid $ 410.15 I signed up I want to start working but it says my security! Help Desk team is available seven days a week up number not recognize lid her fixing the signature she! Shiftkey for 3 days about this issue performance monitoring, automated rewards system New... Below and we will connect you with the BBB and shiftkey, LLC saying shiftkey has to it. The door when no one will approve you and keep them up-to-date so you never! Made as a nurse about my time, money, and stressevery step of the below.
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