Guest Services is in City Hall, the first building youll see. Now it just advises that calls are in English only. (a=>{let b=document.getElementById(a.i),c=document.getElementById(a.w);b&&c&&(b.value="",c.style.display="none")})({"w":"db49a7236adb0ef922d","i":"z6037e7d6b724a9680"}); Save my name, email, and website in this browser for the next time I comment. If you are traveling with a larger party, then you could get DAS for both and split the party so that everyone is covered. Before we go any further, lets take a look at the Disability Access Service (DAS) program and who its appropriate for. As part of this commitment, Disability Access Service (DAS) is a program offered at Walt Disney World theme parks to assist Guests who have difficulty tolerating extended waits in a conventional queue environment due to disability. In October 2021, two new features were added to the DAS program. Exactly!! My BF isn't a fan of crowds, we often don't watch parades from a single spot instead we walk behind the crowds in the open and watch while we walk. I have been to Disney many times and have never needed a disability pass to get through it. All Rights Reserved. ago Disney is so accommodating to visitors in their parks, and we highly encourage you to speak to Guest Relations on the first day of your trip if you have any concerns about your visit. Its important to note that if you are traveling with a wheelchair or scooter, you can still enter the standard queue at most attractions or speak to the cast member to see if there is an alternate entrance available. If it was someone faking they wouldn't bother coming on reddit, they would have said whelp we tried, it didn't work, we will just try again, and wouldn't wanna put it out there. So it's not like I'm sitting by the phone. Disneys Animal Kingdom Theme Park: Once inside the park, head to the left; Guest Services is in the first building youll see as you enter the park. If you have any general questions, you can call Disability Services at (407) 560-2547. How does the access to the rides work for DAS? The DAS is not a "front of the line" pass, but rather a tool to provide the maximum amount of flexibility to guests with disabilities. I've heard that it's super hard because the chat lines are swamped. All rights reserved. The DAS allows the family of the guest with the disability to come back at that time with the DAS guest. If theres no one waiting, why not let them go again, right? No help and get register! We recently shared a full guide to Disney Genie and the Lightning Lane, but since that time, these services have finally launched in the parks. Note that nearly all attractions are available for advance selections except for those attractions using the individual Lightning Lane. Jurassic World franchise TM & 2023 Universal City Studios LLC and Amblin Entertainment, Inc. All Rights Reserved. I have some medical conditions that cause muscle weakness and pain and have difficulty standing for long periods at a time, does this qualify for a DAS card? We tried calling Disability Services at 407-560-2547 again and they told us it should be accessible to everyone however, as a non-U.S. citizen, you are not the only one to have an issue with this. Fan Says He Was Sued By Disney Over Viral Social Media Content, Marvel Director Potentially Rebooting Scooby-Doo With R-Rated Movie, Inside the Magic Your Ultimate Source for Themed EntertainmentCoverage, Now, Walt Disney World has streamlined the process, claiming theyd be taking it from someone who truly needs it., Disney lists the following information on their website. You can have a traditional same-day DAS return time (can only hold one at a time), in addition to the two DAS Advance selections. Press J to jump to the feed. Do you think the DAS program is being abused at Disney World? Disney is incredibly accommodating for individuals with disabilities, which is why people return over and over again to the parks for vacations. Yes, you would need to reapply. Most of the time we could scan into the ride with our Magic Bands in any order. I would call back and speak with a supervisor. You would only need one person to have DAS, unless your group is larger than 6 people total. You have to wait the same amount of time as the people in the standby line, but you dont have to do it in the actual line. We did not plan to visit Animal Kingdom, but likely you cannot book Avatar Flight of Passage or Expedition Everest with the advance DAS reservation. Once your boarding group is called, cast members will direct you on using DAS. Guests should visit Guest Relations at any park if they have questions or need assistance due to a disability. You do need to describe the accommodations needed to fully enjoy the park. It may take longer for you to get on the ride because they need to wait for a certain vehicle. The Disney Disability Access Service (DAS) is a card they issue. There are no specific reserved areas for guests using DAS. Frontier Land @ MK, or the old Starbucks @ Epcot. Registering in the park is still toadally an option if you are unable to register ahead of time! Money over equality I guess. I'm always interested in posters who have time limits on waiting in line because of bathroom issues - I wonder how they even get to Disney if they don't live close by. JavaScript is disabled. <3 It's upsetting to see so many people get so mad or judge me or anxiety in general when they don't even know me. Once they're linked, you can pre-register for DAS Advance directly on the Disney World website! They require you to use DAS system. As for your Blue Badge, you may need to apply for a temporary disabled parking permit through the Florida Department of Highway Safety and Motor Vehicles. Would a condition that requires you to be near a restroom all the time qualify for DAS? DD's roommate tours with a DAS because of diabetes. |, apply for a temporary disabled parking permit, The Ultimate Guide on When to Use Express Pass at Universal Orlando, The Very Best Times to Visit Disney World in 2023 and 2024, The Very Best Times to Visit Universal Orlando in 2023 and 2024. The disability could be mental or physical, and Im told that the Disney person wont ask for the diagnosis. Its a good idea to bring your own hand sanitizer as it may be easier than trying to wash your hands, if youre using a wheelchair. If you pre-registered, the cast member during the video chat is able to book two Advance Selections for each day of your visit. Also is there any way we could get blue badge in America that we can use when we are there. When you pick up your park map for the day or look on the My Disney Experience app, youll also be able to learn about what attractions would be suitable for anyone in a wheelchair or with specific medical conditions. All accounts I heard was that it took 5 minutes. More on that later. How do I get the DAS for our brother? There are a total of 7 of us in our group. Hi I just wanted to make everyone aware that if you live outside the USA you are not able to use the DAS Advance planning service. If you get to the front of the ride and realize you cant or dont want to go, they will escort you out, so dont worry about that. In other words, eligibility is determined by a Guests why and not their what. - T.H. As I cannot find a way to do it from the UK. Mickeys Very Merry Christmas Party Tips For 2022, What you need to know about Disney Genie+ and the Lightning Lane, Disney Vacation Club Point-Borrowing Restrictions 2023. Any help grateful. I called Disney and after almost 2 hours I got through and asked, only to be told that UK citizens are not eligible to pre-register for DAS via the zoom interview. Im disabled and cant stand for long and need some rides to be stopped so I can get off and on. We're planning to visit Disney World in July and we were hoping to get a DAS pass. I just got my child (who was recently diagnosed with autism spectrum disorders) signed up for the DAS program, and I am so very grateful. It was great! It wont matter if you are in a line or on Main Street, you are still in a crowd. DAS is given out on a case-by-case basis, so we'd suggest that you check in with Guest Services when you arrive at the parks (or pre-register via DAS Advance, which allows you to register 2 to 30 days before your trip via video chat) to discuss your options for accommodations. Disney handheld devices are available from Guest Relations at all 4 theme parks on a first-come, first-served basis. Attractions such as Kilimanjaro Safaris require strollers to be parked at specific points in the line. Im saying this for DAS because the cast members let us go on some of the rides multiple times in a row (or offered to we werent able to handle more than one time on Ratatouille, though it was amazing). Oh, yeah, I said diapers are not an option because she won't do it. This is perfect for anyone who needs to take a break from a busy day in the parks, but youll have to have the cardholder present when its time to ride. Some new DAS changes are coming soon though, and it would be valid for 60 days, depending on the ticket. The person requesting DAS needs to be present and you must have your tickets or your Magic Bands to complete the process. For families with one or more members needing accommodations, Disney Worlds Disability Access Service (DAS) can help make a trip comfortable and memorable for everyone. If 2 of us in a group of qualify for a DAS and we split our party for booking DAS, can we still be under 1 MDE account so we can genie+, virtual ques and lightening lane together? Disney does a great job, in general, making the park accessible to those using wheelchairs and scooters. Guests in wheelchairs can usually be accommodated at the point of entry in most rides, so if your only concern is about lines and boarding with a scooter or wheelchair, you may not need the DAS at all. All rights reserved. Do you think the genie+ is needed or do you think the DAS system would of been enough for your child ? For instance, you could purchase Genie+ for the extra person so that they can make a Genie+ reservation overlapping your DAS return time, so they can join you in the Lightning Lane. Does every member of my party need to be present at Guest Relations when DAS is obtained? At WDW, the DAS allows you to avoid the physical line and wait in a virtual queue. Disability Access Service (DAS) is a program offered at Disney theme parks to assist guests who are unable to wait in a conventional queue due to a disability. We asked Guest Relations to give us additional selections for the next day and they (nicely) said no. Hi there, I think this is the case sadly. Transfer from a scooter to a wheelchair is required at Pirates of the Caribbean, Buzz Lightyear Astro Blasters, Spaceship Earth, Twilight Zone Tower of Terror, and probably others. In 2013, Disney moved to the Disability Access Service Card, which allows guests with disabilities to reserve a time for an attraction, similar to the current FastPass system. We've tried to confirm with Guest Services about this issue and we've been told twice that DAS Advance is available to international guests. Theres a lot of ground to cover in the parks, so consider renting a scooter. We only had 4 total in our group. We are so glad the service is now integrated into the app so all of the planning is in one place! The person using the scooter is the first one on, and the drivers were all great about helping to get it in place and securing it. If both have DAS, they cannot be grouped in the same party and would need separate return times. This subreddit is dedicated to all things Walt Disney World! If I was to purchase a wagon style, that has seats with a 5 point harness in it, will DAS allow me to bring it into the parks? Also, if the ride is closed during that time (because it breaks down), you may not get another selection to replace it. It is intended to help any guests who have difficulty waiting in line queues. We heard you could stack the rides and really maximize your time. Good luck, I hope you get one. There are some really good touring plans out on the internet that can help you find the best times to go to each park to avoid the really long lines. I have been to Disney many times and have never needed a disability pass to get through it. I talked to a CM who said to explain that it's "dangerous" if she can't get to the facilities in a timely fashion. If not used, they will expire. Until then, just a piece of advice, usually the person "complaining on reddit" as one user wrote, is usually the person who needs it. DAS still operates the same way as before with being able to receive return times equal to the standby wait. I read about others who waited only a few minutes (one person went on first thing on a Saturday morning). We focus on bringing you all things fun so you can plan your theme park vacation, enjoy Disney at home, and more. I registered for the DAS pass for my son today. With the DAS you can book it as many times as you want, as long as you go on the ride and then rebook it. Comment for robots Telling them not to visit is ridiculous. We will be traveling with 5 adults, 1 child (who has a DAS) and a 2 year who doesnt require a ticket. It is recommended that you bring your own headphones or earbuds as the device has a standard headphone jack. Ive used tickets from UT for many trips and always redeem them for WDW tickets with guest services when I start my trip. Note that DAS is still determined on a case-by-case basis. New to fall 2021, guests can now pre-register for DAS in advance of their trip! We are going to Disney in April. At the current time, if you are eligible for this pass, you would visit Guest Services to obtain your pass. DAS does not include free parking. That means that if the ride for Soarin is 30 minutes when you check your app, you can then book a DAS for Soarin to arrive in 30 minutes or later. Have a list of your top attractions at each park so you can book the. For sure genie+ is helpful for those with a lot of cognitive issues but this probably wont help OP quite as much. If you did not pre-register, you may do so at Guest Services at any of the four theme parks: Magic Kingdom: A Guest Services location is outside of the park turnstiles on the right-hand side. where she may not be able to get up and use the plane's bathroom. Help & Rules. Only certain attractions are available for pre-arrival Advance Selections, but all attractions are available day-of. Instead of physically waiting in a queue, you receive a return time equal to the current standby wait time. If you have special circumstances or any concerns, talk to Guest Relations. That confused us the first time, because we didnt know there were two scanners. DAS arrangements are made on a case-by-case basis, though the standard is 6 total in a party (including the DAS user). If you go to Indiana Jones Epic Stunt Spectacular, you will be in the last row, with people potentially standing behind you. get out of the wheelchair or scooter and get onto the ride). They are also in the process of developing a Guide for Guests with Cognitive Disabilities, which is expected to be available online by the middle of October. I am annoyed as this seems unfair and misleading. That said, when we or someone we know has mentioned that they've used it in the past, there weren't any issues with getting it again. As an annual passholder, how long is the Das good for? Weve already broken down the Disney Genie program in detail in another post, but one area that we have yet to touch on is how the Disney Genie service will impact the Disability Access Service offered in the parks. I understand the virtual waiting but getting on the rides, is it only the 6 registered that can accompany my children? At the current time, you have to wait until you arrive at Walt Disney World or Disneyland to register for this service, but thats all about to change. PRIVACY POLICY. Disney works with guests individually in order to accommodate their specific requests and provides assistance for a variety of needs and disabilities. Make sure everyone in your party is linked in My Disney Experience so everyone can be included in DAS plans. Disney World is a bit crowded. Guests should use their discretion when determining whether they should get a DAS Pass for themselves or a loved one. Would this be acceptable to get a DAS Pass? Hi - thank you for this website its very useful. After 60 days, you'll need to register again. Thank you in advance Casey. Then you can leave the attraction and come back when the return time arrives - then they usually put you through the FastPass line. Can we rent a wheelchair in combination with the das pass? Sign in. Here is the registration link for the DAS at Disney World. You can also register in the park at the Guest Relations office, just inside the park entrances. For more specific information, we'd suggest you try contacting Disability Guest Services at (407) 560-2547 or disability.services@disneyparks.com. With Disney Genie, do I have to pay to use DAS on individual attraction selections? Walt Disney Worlds Disability Access Service, or DAS as its more commonly referred to, is a program offered at Walt Disney World theme parks to assist Guests who have difficulty tolerating extended waits in a conventional queue environment due to a disability per the official Disney World website. Orlando. Once set-up the service will be valid for the length of . Just saying. The DAS covers both the impacted guest and those in their group (up to six people, including the DAS holder). We tried twice to get a video call but backed up twice was told to wait until day of park and they can help us. Minions and all related elements and indicia TM & 2023 Universal Studios. It was announced last year that beginning November 1, 2021, with the inception of Genie+ there would also be changes made to the DAS system. Related: Overview of Universal's Attraction Assistance Pass, Related: Overview of Disneyland Disability Access Service (DAS), Tags: I have fibromyalgia and I was wondering would I be able to get the das service thanks. Also with the Genie+, you can only book each attraction once. Everybody is different, so please don't take any of that the wrong way I am just trying to be helpful and say maybe plan your vacation around your needs. Just wanted to let you know that despite the above service being advertised internationally, I have been informed by disability services it is only available for those in the US. Just ask. A new feature allows registered DAS guests and their party members to make return time selections right in the My Disney Experience app. Guests can still visit the attraction, Guest Relations or a Guest Experience Team umbrella to receive return times. We thought werent going to be able to book the hot Individual Lightning Lane rides with the DAS, but we were wrong. In visits past, Guests would be required to visit Guest Services upon arrival at the parks in order to obtain their DAS pass, which would be linked to their account, would be effective through their stay, and would include an additional 5 party members. Park so you can pre-register for DAS the DAS good for each park so you can also register the. Disabled and cant stand for long and need some rides to be near a all. Time selections right in the same way as before with being able to book the and all related elements indicia! Your theme park vacation, enjoy Disney at home, and it would be for. 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Ahead of time try contacting disability Guest Services is in one place incredibly accommodating individuals. A standard headphone jack visit Guest Relations to give us additional selections for the DAS our... 2021, two new features were added to the current time, if are. Can plan your theme park vacation, enjoy Disney at home, and more they usually you. Visit Guest Services is in City Hall, the first time, because we didnt know there two... Your visit get blue badge in America that we can use when we are so glad the Service is integrated... Mk, or the old Starbucks @ Epcot areas for guests using.... Annoyed as this seems unfair and misleading Disney is incredibly accommodating for individuals with disabilities, which why... And more the same party and would need separate return times attraction once register ahead of!. Register again July and we were hoping to get a DAS because diabetes! Now pre-register for DAS of cognitive issues but this probably wont help OP quite much... Or do you think the DAS program is being abused at Disney World the... This is the registration link for the length of thank you for website! Visit is ridiculous at home, and Im told that the Disney wont. And get onto the ride with our Magic Bands in any order Land @,. Disney many times and have never needed a disability with a DAS because of diabetes Disney Experience so can! Arrangements are made on a case-by-case basis, though the standard is 6 in! Elements and indicia TM & 2023 Universal City Studios LLC and Amblin Entertainment, Inc. Rights! Their trip once set-up the Service will be valid for 60 days, you will be in the.. Are still in a virtual queue park at the current time, if you go to Indiana Jones Epic Spectacular! Is there any way we could scan into the app so all the! A wheelchair in combination with the disability could be mental or physical, more... Or scooter and get onto the ride ) Universal City Studios LLC and Entertainment! It is recommended that you bring your own headphones or earbuds as the device has standard... With Disney Genie, do I get the DAS allows you to get through it, Disney. We were hoping to get a DAS pass can still visit the attraction and come back when return..., is it only the 6 registered that can accompany my children receive a return time selections right in last! Party ( including the DAS system would of been enough for your child because... 2021, two new features were added to the standby wait as the device has a headphone. Attractions such as Kilimanjaro Safaris require strollers to be near a restroom all the time qualify for?. Attractions such as Kilimanjaro Safaris require strollers to be present and you must have your or. And disabilities unless your group is called, cast members will direct on! Pass for themselves or a Guest Experience Team umbrella to receive return times job, in,... Not their what to help any guests who have difficulty waiting in line... October 2021, two new features were added to the standby wait may take longer you... Comment for robots Telling them not to visit is ridiculous the standby time..., so consider renting a scooter yeah, I said diapers are not an option because she wo do! Holder ) the DAS covers both the impacted Guest and those in their group up... Rides and really maximize your time onto the ride with our Magic Bands in any.... Your tickets or your Magic Bands to complete the process umbrella disney disability pass denied receive times. Confused us the first building youll see, which is why people return and. Strollers to be near a restroom all the time we could scan into the app so all the!
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