Information disclosed to visitors must not include the nature of treatment or medical condition. Recognized as one of the 50 Top Cardiovascular Hospitals in the United States by IBM Watson Health, Halifax Health serves Volusia and Flagler counties, providing a continuum of health care services through a network of organizations including a tertiary hospital, two community hospitals, urgent care clinics, psychiatric services, a cancer . An essential care partner (ECP) is a support person whose presence is considered essential to the safety and well-being of a patient while they are in the hospital. Our Nurses provide your hands on care and monitoring, ensures your day to day needs are met and provides education and information so you can understand your condition and treatment. Here are tips to help you prepare for your visit with us. If your financial information indicates that you cannot pay, then you will be asked to apply for assistance through the Halifax Managed Care Assistance Program and/or the Department of Children & Family Services. Patients and visitors are encouraged to work in partnership with care providers to determine how best to coordinate visits (e.g., it may be best to avoid visits during shift change or patient rounds). Your primary care provider (doctor or nurse practitioner) is where most of your health issues can and should be addressed. To ensure that your health plan allows access to care at Halifax Health and to verify any benefit exclusions, please refer to the Member Services Department of your insurance carrier and your plan coverage documents. Starting September 21, 2015 all visitors over the age of 18, will be required to wear a Halifax Health issued Visitor ID Badge. Do you know who is picking you up when you are discharged? Your benefit plan may limit the geographic area you are permitted to receive care in. Delivery personnel (food, flowers, etc.) Who should you call if you have any follow-up questions? Or, visit our hospital directory to see contact information by department. Find out about COVID-19 related visitor restrictions and other information to help you with your visit. For kiosk registration, online check-in is available up to 30 minutes prior to your appointment time. To ensure safety at work, employees who are on . As a courtesy, a hospital safe may be used for depositing your valuables in the event an emergency did not allow for making these preparations in advance. Or, visit our hospital directory to see contact information by department. Your request must state a time period which may not be longer than six years and may not include dates before April 14, 2003. All media representatives will be referred toCommunications. Historic Courthouse 10 North King Street Halifax, NC 27839. Our hope is that you continue your healing and recovery safely after you leave the hospital. If you or someone you have had contact with has had COVID-19 infection in the past 10 days, please do not visit. As part of their healing process, it is important for patients to rest. The patient, or patients substitute decision maker, will identify the essential care partners/ support person(s). Some of the forms may seem a bit repetitive. Please check back often for updates. Please note: There are currently visitor restrictions in place due to COVID-19. Monday's answer: In 1976, the chef of the Parliamentary Restaurant celebrated the 100th anniversary of the Library of Parliament by creating a replica of the building out of sugar . Here isinformation for Canadian residentsandout-of-country patients. Two adult visitors are permitted per day per patient. Learn more about enhanced access forup to two people named by the patient who will be their family or primary support person/people. I have an appointment/test/procedure? Family Presence Ethics Support? Information for Surgical Patients: National Surgical Quality Improvement Program When the booking clerk calls with your hospital admission date, let them know you are interested in a private or semi-private room. If you are staying after 8:00 pm, please observe our quiet time. Sentara Halifax Regional Hospital | Sentara Healthcare Sentara Halifax Regional Hospital Contact Us Have a question? Halifax Health is pleased to offer wireless Internet access free of charge to visitors, patients and visiting physicians. Your documents must be signed before you are placed on any medication that may affect your ability to clearly understand all that is discussed and contained in the form. Nova Scotians that meet current age requirements can now book a vaccine clinic appointment online. To contact them directly, please refer to the list of Physician Services Contracts. They can also be allowed when they are needed for patient well-being. Halifax, NS B3H 2Y9. Please discuss this option with your loved ones care team. Well make sure to help you keep your personal items safe: Our Physicians willwork with you to determine a care plan based on your needs and desires. Up to two visitors may visit a patient at a time. Preparing for day surgery can be overwhelming. We will notify you of the cost involved and you may choose to withdraw or modify your request at that time before any costs are incurred. Please contact Patient Relations 386.425.4874 or email patientrelations@halifax.org directly so that we may discuss your experience. We may offer certain services that your plan does not cover. No information will be given to visitors asking about patients located in a behavioral or substance abuse unit. Find up-to-date resources for living with COVID-19 in Nova Scotia. All visitors will be asked to present a valid photo ID and state the purpose of their visit. Doctors and other healthcare providers may not accept the same insurance plans as Halifax Health and may bill separately. We do this so that full information on your treatment is clearly known to all who are providing your care. However, the ECP may be required to follow additional precautions while in hospital. You may not be completely recovered when you leave and may need extra help and care at home or another facility. Mount Sinai Brooklyn: 10 am to 8 pm. If you or someone you have had contact with has had COVID-19 infection in the past 10 days, please do not visit. Nova Scotia Health Authority has a scent policy and smoking policy. A Visitor ID Badge, valid for one day, must be worn at all times while on campus. We will monitor the situation closely and will make changes when appropriate. Prior to, or at the time of your admission, you or your representative may be required to make a payment depending on your insurance coverage and/or financial information. Please contact your healthcare provider to determine if the health plan they participate in is a network provider or preferred provider. Items to be delivered to patients are to be left in a designated location for delivery by facility volunteer staff. To access medical information that may be used to make decisions about you, you must submit your request in writing to the address listed at the end of this Notice. Only people who have been identified by a patient as an essential care partner (support person, caregiver) can visit a patient in hospital. Halifax Health accepts many different insurance plans. ICU patients were not allowed to have any visitors in accordance with federal. This is a 24 hour, seven days a week phone service to help . It is important to note that physician fees are billed separately. Anyone with flu-like symptoms will not be allowed access. Nurse PractitionersRegistered NursesLicensed Practical Nurses. Items to be delivered to patients are to be left in a designated location for delivery by facility volunteer staff. Keep your glasses in a case when you are not wearing them. Teams consider many factors in making these decisions, including whether patients are in shared rooms, and whether there continue to be new cases of COVID-19 on the unit. When preparing for your visit to the hospital, you may want to have a personal care directive. If you don't keep tabs on who is coming in and out, it could result in a malicious person obtaining protected health information. There will soon be more opportunities for family members, primary support persons and caregivers to support patients. patients requiring support for critical treatment decisions such as organ transplantation, initiation of hemodialysis, and at the discretion of the clinical team. We invite you to connect with us through our blog and learn how our patients and our community benefit from our continuum of care. Well make sure your stay is as pleasant and comfortable as possible. Everyone entering LHSC must wear a mask at all times.*. Halifax Health will provide exemplary medical, emotional, and spiritual care for each of our patients and their families. Palliative care and other patients nearing end of life including patients receiving medical assistance in dying may have three (or more) support people at a time. General visiting hours are 9:00 a.m. to 8:30 p.m. We are making every effort to educate and inform the public on ways to remain healthy, including rigorous and frequent hand washing, through this website and our social media outlets. FloridaHealthFinder.gov was created to give patients access to data that will allow them to find accessible, affordable and quality healthcare. . A visitor policy is a policy instituted by the company to ensure the safety of their organization, employees, and their visitors by giving guidelines on the right time for office visits, how to handle the visitors, and what the necessary procedures are regarding allowing visitors to come in and out the office. Daytona Beach, FL 32114. YourPrivacy Custom boutique photography for newborns, children, families, seniors, and weddings Information disclosed to visitors must not include the nature of treatment or medical condition. The emergency room at the Queen Elizabeth II Health Sciences Centre (Meghan Groff/HalifaxToday.ca) Meghan Groff/CityNews Halifax. Only two visitors are allowed in each bay at any one time. Visitors will have to wear a mask or face covering at all. Proceeds go to the Halifax Health Auxiliary. As of today, inpatients at both facilities can have only one consistent visitor; exceptions can be made in the following circumstances: Nova Scotia Health sincerely apologizes to patients and their families for temporarily tightening visitor restrictions at this time. Your care team will vary based on your specific needs but may include: The primary purpose of Patient Care Services is to provide holistic and therapeutic care to each patient/family/significant other. Patient visits will be. Your healthcare team will carefully plan a safe discharge for you. All patients may choose who are designated to partner in their care and this may include: family, non-family caregivers, support people, friends, power of attorney, and/ or substitute decision makers. Nova Scotians that meet current age requirements can now book a vaccine clinic appointment online. Anyone with flu-like symptoms will not be allowed access. There are a number of forms youll need to fill out before you actually have treatment or surgery. There is no Nova Scotia Health policy developed yet to replace them, and You are working at a site located in the Halifax area, Eastern Shore, or West Hants. When we learn that a patient or family member has not had a completely positive experience, we welcome the opportunity to improve ourselves. You may request to share or withhold your information at any time. The insurance plans below are accepted by Halifax Health. Book online or call 1-833-797-7772. . Please respond to those requests promptly as they must be handled before payment will be made by your health plan. To ensure that your health plan allows access to care at Halifax Health and to verify any benefit exclusions, please refer to the Member Services Department of your insurance carrier and your plan coverage documents. In addition to flowers, snacks, balloons, and a large selection of get well presents, the gift shop offers other unique merchandise. Please note: Further restrictions may apply during an outbreak of COVID-19. Sentara Halifax Regional Hospital | Sentara Healthcare Meals and Cafeteria CAFETERIA AND PATIENT MEALS Bellwood Caf Hours of Operation 6:30 AM to 7:00 PM Monday-Friday Breakfast 6:30 am - 10:00 am Grab n Go 10:00 am - 11:30 am Lunch 11:30 am - 2:00 pm Grab n Go 2:00 pm - 5:30 pm Dinner 5:30 pm - 7:00 pm 6:30 AM to 5:00 PM Saturday and Sunday For your convenience, you may also contact us via e-mail at customerservice@halifax.org. All essential care partners/support people must: Procedures may vary by site and inpatient unit. Learn about what fees you may be charged and how to pay your bill. Share. Accurate data is essential to the subsequent care and business functions. Acre Mills Acre Street Lindley Huddersfield HD3 3EA 01484 343221/343200/343201. Your wishes will be recorded in your hospital record by your physician or nurse. Information disclosed to visitors must not include the nature of treatment or medical condition. With a visitor check-in policy, you can direct them to the correct room so they don't walk into the wrong one. You canaccess your PCR COVID test results online. We are committed to protecting medical information about you. Visiting hours and the number of visitors allowed vary by area and a patients condition. Patients not in isolation are permitted two visitors at a time. Main Switchboard: 902-473-2700. . Optimal use of the available beds will be overriding factor in this decision making process to ensure availability of resources for additional patients, especially those being admitted through the Emergency Department. Find out how to access our programs and services in French. View all visitor restrictions during COVID-19: http://www.nshealth.ca/coronavirus-home/nova-scotia-health-visitor-restrictions. The highest level of stroke care in our community. Patients will typically be limited to one visitor at a time but a second may be allowed if social distancing rules can be maintained. Visitor Information Sentara knows how important visits are for patient healing and recovery. Most often, they are family or close friends of the patient who typically know the patients health history, lifestyle, and personal values. To develop talented teams dedicated to providing competent, accountable patient centered healthcare in a financially sustainable manner. Health Information Management maintains an adequate medical record for each individual who is evaluated or treated as an inpatient, ambulatory care patient, or emergency patient. Your health plan can also verify what (if any) co-payments, co-insurances, and deductibles will be your responsibility. All families with a child under 5 will be supported by the health visiting who offer help and advice on the following: Their child's growth and development Proceeds go to the Halifax Health Auxiliary. Halifax Health has received the Joint Commission Certification of a Thrombectomy-Capable Stroke Center. Our Nurses provide your hands on care and monitoring, ensures your day to day needs are met and provides education and information so you can understand your condition and treatment. Learn more BLOG 10 Things To Do in Halifax This January Find out how to request your health information from us. This individual performs the function of security, carrying out 24 hour coverage of the hospital premises. It is the patients responsibility to notify health care providers that an advance directive exists and to provide a copy for inclusion into the medical record. Halifax Health will provide exemplary medical, emotional, and spiritual care for each of our patients and their families. Sentara Halifax Regional Hospital released its updated visitation policy, effective Tuesday, May 24: Inpatients No visitors Exceptions: Altered mental status, behavior issues, handicaps, end of life, or patients younger than 18 One visitor per patient Visitors for end of life patients are at the discretion of nursing leadership Out of network penalties can result in significant out of pocket expense. Find the latest information on unexpected facility and service closures. VGH Cafeteria Hours: Monday to Friday: 6:30 a.m. - 5 p.m. Saturday/Sunday/Stat Holidays: 6:30 a.m. - 3 p.m. Tim's On the Go When preparing for your visit to the hospital, you may want to have a personal care directive. Visitor restrictions being eased at hospitals. For the visually impaired, click HERE. Are there any other special instructions or dietary restrictions you will need to follow? For adult patients, two adult visitors are permitted at the bedside at a time. Courtesy carts driven by dedicated volunteers, are available most days, Monday through Friday, to provide transportation to and from the parking areas and the main entrance. Published Jan. 10, 2023 9:16 a.m. PST. The person conducting the review will not be the person who denied your request. We understand that billing and collection for healthcare services can be confusing. Requests for information should be made to Health Information Management (Medical Records) at Halifax Health Medical Center. Greets patient, visitor, physician and other hospital personnel in a courteous, friendly manner. This includes electronic cigarettes. At the same time, signatures for consent are obtained. Anyone entering an isolation room will wear personal protective equipment that includes gloves, gowns, respiratory protection and eye protection. You may also not have a primary care provider. Halifax Health provides treatment based on the best interests of the patient and regardless of compensation or the ability to pay. If you request a copy of the information, we may charge a fee for the costs of copying, mailing or other supplies associated with your request. If you are staying after 8:00 pm, please . Safer hospitals will also keep C. diff patients separate from other patients, and require providers and visitors to wear gloves and gowns around these patients. The designated visitor must be on the approved list at the front desk. For help finding or developing policy: Visit our Policy resource guide, or Contact the Policy Office at policy.office@nshealth.ca. Halifax this January find out how to pay your bill and visiting.. Each of our patients and our community positive experience, we welcome the opportunity to improve.. Follow-Up questions or withhold your information at any one time providers may accept! 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