If all connections are working correctly and the signal from your provider is strong and the issue is still unresolved, you can bring it in to a repair shop to see if any parts need to be replaced. In this article, were going to go over the common reasons why this happens and what you can do to fix the problem quickly. How long does it take for cable Box to Boot? Your email address will not be published. An issue like this can happen if the cables that the box uses arent connected properly or are damaged by general wear and tear. Box powered off and back on Displaying CAST than 1 PSt with "Welcome" displayed on the tv before the box then restarted, only to be stuck in the same loop over and over. If you have a TV+Internet connection, make sure youvehooked up the Xfinity box and your internet connectionproperly as well. After starting, the rdk03003 error message states cast.. Heres your ultimate troubleshooting guide. After showing "boot" on the front of the box, the codes 1PST and 5PST come across for a minute or so each, and then just the time shows as normal. In such situations, you should try restarting the box and resetting it as the first solution. If you have a traditional remote, you can try removing the batteries from the remote, waiting a few minutes, and then replacing them. To fix this, try holding down the Setup Button on your remote and entering the number 9-8-1.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'remodelormove_com-banner-1','ezslot_15',157,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-banner-1-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'remodelormove_com-banner-1','ezslot_16',157,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-banner-1-0_1');.banner-1-multi-157{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:15px!important;margin-left:auto!important;margin-right:auto!important;margin-top:15px!important;max-width:100%!important;min-height:250px;min-width:250px;padding:0;text-align:center!important}. If they are loosely fitted, there are chances that signals from the coaxial line to digital data will not work correctly. Xfinity is a popular multi-purpose service provider that gives residents complete family packages for the TV, internet, and Phone services. If you get a boot message, it simply means your Xfinity Box is booting up, which is completely normal. The reset button on most models of the Xfinity cable box can be located behind the box. Fortunately, there is a pretty easy fix for most bugs, which is to restart the cable box. When this doesnt work, it can be a big pain, especially if youre trying to watch something. The technical team will take care of the mishap and restore things to normal. The cookie is used to store the user consent for the cookies in the category "Other. Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. Additionally, if you have any other devices connected to your TV, such as a soundbar or DVD player, it may be interfering with the signal from the Comcast remote and causing it to become stuck on one channel. Restarting the gateway could also fix the issue. This cookie is set by GDPR Cookie Consent plugin. Wait for at least 30-45 seconds before plugging the cable box back in. Highlight the specific message and eventually click Ok on the remote. The DTAs flickering green light indicates that it has not been activated or that it has failed to activate. You can do this by pressing a specific series of buttons on the remote, which can be found in the user manual or by checking the manufacturers website. It is possible that your Comcast remote is stuck on one channel for a few reasons. Pst stands for Post and indicates that the box is attempting to boot up. If this is actually the first time you install cable TV in your house, you should make sure that the cable TV is activated. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. @XfinityAnnaThank you for your reply, message and information sent. No matter which service (s) you have decided to self-install, you can watch a quick video that outlines how to set up, connect and activate your service (s) all in a few easy steps. What are Apple Podcasts Subscriptions and Channels? This video will show you two ways to reset your Comcast Xfinity cable box (specifically the X1 cable box). Resetting the box should be done after you have tried all the above methods in vain. Required fields are marked *. If it still wont come off of BOOT, the box will most likely need to be replaced. I just upgraded my account services, and along with that came a new DVR box to replace my old one. If none of these methods work and you are still having trouble with your channels, then you may need to contact your cable or satellite provider to see if there are any outages affecting you. After showing "boot" on the front of the box, the codes 1PST and 5PST . Theres a problem with the signals getting to that box. Changing the settings on your modem and access point. This is the most viable and the most common method of solving this issue. Second, you will want to try pairing the remote with your Xfinity TV Box. Typically, it can take up to 15 minutes. Recently boxes have been shutting down the HDMI ports if the person is not paying for HDMI. Plus, they can become a fire hazard. This could mean the unit needs to be re-tuned, the tuner is damaged, or you need a new TV. Press question mark to learn the rest of the keyboard shortcuts. After replacing any damaged wires, simply reset your box, and you should be good to go. Restart". Should this happen on a regular basis, however, it could signify a bigger issue. The first step is to ensure that both the television and the box are getting electricity. There are other ways to restart the Xfinity box, including: That said, youll most likely just want to unplug the box itself to restart the system since you may not be able to access the screen at this time. Its also important to note that resetting the box can easily delete all the saved data and your favorite programs. Replace the batteries if needed. After this, press the Setup button and the remote should resync with the Comcast box. The Xfinity Box is offered for free by Comcast. The what does pse mean on my cable box is a question that many Comcast customers ask. use a light and check what the engraved name near the coax connector on the set top box might be. The error notice typically indicates that the box is faulty and must be replaced. I checked the splitter that splits cable from the main line and runs one to my X1 box and another to my gateway by plugging the X1 box directly into the main line and still nothing. You should contact Comcast at 1-800-266-2278 or 1-800-934-6489 and ask for a TECH to come out and assess the no signal situation and make any required repairs. Please send your complete address, name on the account and this link to cox.help@cox.com. The box itself may need repairs or you may need to replace it altogether. We'd recommend checking the coaxial connections both at the device itself and the wall, ensuring they're hand tight, then power-cycling your equipment. Depending on your model of TV the issue could be attributed to common issues such as faulty connections or a malfunctioning part. To conduct a factory reset, follow these steps: The X1 device being unable to connect to the XFINITY TV service or an internet outage are the most common causes of error number RDK-03033. If there isnt an outage in your area, its time to look at your Xfinity box. This cookie is set by GDPR Cookie Consent plugin. Xfinity saves you a lot of hustle and eliminates the need to have multiple cables and manage different monthly bills. I plugged in the new box and powered it up, and I get the welcome screen, and after that nothing at all with the tv itself saying "no signal" as if there was nothing plugged in. This is not common with other TV boxes in the market today. If all the steps shared above cannot solve the issue at hand, then you can call Xfinity. In many cases, these remotes will be irreparable. What do I do when my Xfinity box says boot? then don't hesitate to contact us, Home / Cable / Xfinity Box Says To Boot Error How To Fix (Guide). If your remote is still not functioning after following these steps, you may need to reprogram the remote for your specific Samsung TV model. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. This could mean the power cable attached to the TV, the power cable connected to your cable box or the coaxial cable cable connecting the TV to the wall. Give it about 5 minutes and put it back to power. If the front panel shows 8888 for more than 3 seconds, turn off the TV Box, disconnect the power cable, put it back in, and turn it on again when the time appears on the LCD screen. The welcome message comes on the TV before it going dark so I know the HDMI cord is in properly. Find the reset button on the back of the box. From that point the three outputs go through the walls to various points in the house. 2023 Robot Powered Home |, hooked up the Xfinity box and your internet connection, How to Run an Ethernet Cable Along Walls: explained. Your Xfinity box allows you to connect your TV to a cable service by converting analog signals into digital data that you see on your TV. That means the box doesnt have a working cable signal. The box is on, light is on, and shows the time on the front after going through the couple errors. After speaking with support again, exchanged the box for a third one, still having the same issue. They may, however, activate the box if necessary. If you are getting a Blank screen on the TV, you should check with the remote to confirm that its on the right channel. It can be about the Comcast job fairs, short time channel previews, or advertisement for the PPV events. Pst stands for Post and indicates that the box is attempting to boot up. When I re-installed my old box, everything is working again, using the new cables provided - meaning the only component I swapped out was the TV box. We all anticipate the Xfinity Box to work perfectly fine for the longest time possible. Before they initiate a replacement, theyll run you through their own troubleshooting process, which might end up fixing the box. In some situations, this can take up to 15 minutes. Just got my new x1 box today and now its stuck on boot and then goes to (i think) 1pse. First, the batteries in your remote may need to be replaced. See When St. Peters Basketball Games Are Today! One thing to add to this. How long this takes will depend on many factors, but typically, it will take anywhere from 10 seconds to two minutes. The "what does pse mean on my cable box" is a question that many Comcast customers ask. Its nearly often due to faulty wiring or connections. First, its possible that the remote control you are using is not compatible with your box. How do they make bulls mad for bull riding. I just upgraded my account services, and along with that came a new DVR box to replace my old one. Check back on the box once in a while to see if they have fixed the issue. Test the remote to see if it is now working with your TV. However, it features several additional benefits that make it stand tall in a pool of competitors. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[580,400],'remodelormove_com-medrectangle-3','ezslot_2',155,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-medrectangle-3-0');Third, try resetting the remote. If you are not sure of the activation status, reach out to the service provider for guidance and consultations. Reboot the cable box and if that doesn't work, reset it either using the power button or by unplugging it. If the cable connection is up and running, and theres nothing wrong with your cables, it might be that the box is not recognizing that its receiving a signal. From there, follow the on-screen instructions to enter the correct address. First, check the batteries in the remote to see if they are still working. Second, test the remote on a different TV to see if it still works, as this may be an issue with your remote rather than the TV itself.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'remodelormove_com-large-leaderboard-2','ezslot_27',158,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-large-leaderboard-2-0'); Third, unplug the TV from the wall and plug it back in. Looks like one of our awesome experts mentioned already, however those errors usually mean the device is not receiving an active cable signal. I have come across some users claiming their Xfinity Box shows boot and then turns off after plugging it in a new room. Have an issue or a question search the site, Need help? The reset button on the Xfinity remote can typically be found on the back or underneath the battery cover. Wait around 30 seconds before plugging it back in and letting the box reset, which should take about three minutes. is the coax connected to the cable in coax connector? Ans Comcast modem TV is not showing . Its possible that the channel wont change, the picture will be frozen, or the playback functions wont operate, and so on. The cookie is used to store the user consent for the cookies in the category "Analytics". Take a look at these suggestions. RDK-03004.I have tried another room with the Contour box but did not change anything. In more extreme cases, the box itself might have sustained damages. Sometimes the box can get stuck while in the booting process. Make sure all the connectors are in as tightly as possible. Please note that in all three instances, when a new box would not complete booting, I removed the new box and reinstalled my old box while I went to exchange a box. You might not be receiving cable because of an outage at Xfinity, and even if all of your equipment is brand new, outages at the cable network center can stop the box from receiving a signal because there is no signal being sent. Themescene.tv is NOT an internet, cable TV, Satellite or phone provider. Since your screen is most likely going to be frozen when it's rebooting, the best way to restart it is to simply unplug the power cable and leave it out for a minute. This can take up to 15 minutes, depending on different factors such as age, software, and programs. These cookies track visitors across websites and collect information to provide customized ads. I'll say the box' docsis signals that the new boxes are out of spec and can't lock in. Your email address will not be published. Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. Its a physical connection problem since one blink signifies no signal. I restarted each of the three different boxes multiple times and continued to get the same message. Thanks! Box powered off and back on Displaying CAST than 1 PSt with Welcome displayed on the tv before the box then restarted, only to be stuck in the same loop over and over. Try disconnecting the box from the back (rather than the wall outlet) for 30 seconds and then reconnecting it. You can find troubleshooting tips and tricks on our . I exchanged it at the local store, and then experienced the same issue with the second box. In the Device settings. Lastly, check for any obstructions between the remote and the TV. If this doesnt work, you may need to reposition your antenna to get clearer reception. On the front of the Contour box "boot" shows then "Cast" then box gets stuck at "IPSt" ~ On the TV screen states "Welcome. To do this, you will need the code that corresponds to your TV manufacturer. The most common way to refresh a Comcast cable box is to unplug it from the wall outlet, wait for fifteen seconds, and then plug it back in. This will reset the power supply and may help to reset the TV. 3. We all have different reasons to reboot the TVs cable box. . " One of the most common problems people experience with their Xfinity box is it saying boot constantly without turning on. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. It is also possible that the actual Comcast box is faulty and needs to be serviced. If youre having trouble refreshing your Comcast cable box, you can always contact a Comcast representative for help. My internet works 100% fine and I only have this one X1 box in my house. Make it as tight as you can without using a tool or a wrench. Normally, if the connections between equipment become loose, the signal going into the box is weak, or there is a likely local outage in the vicinity, Status code 222 occurs. From the Help menu. Daffodils and tulips make their early presence known, and of course, there is your link to Prepare Your Lawn Mower For Spring (Lawn Mower Maintenance Checklist). The video wires connecting your TV to the X1 TV box should be secure. If it does, go through the process and the channels should come back. All connections are good. You may be able to chat with an online expert and resolve the issue virtually. Another viable and very common process of solving this case is to reset the Xfinity Box. By clicking Accept, you consent to the use of ALL the cookies. No, Comcast is unable to activate a physical connection from a distance. If this problem is not solved, you should contact the Comcast company through 1-855-399-1542. If this doesnt work, then proceed to the next step. Ill say the box docsis signals that the new boxes are out of spec and cant lock in. Called support, spent considerable amount of time with them - they were unable to restart from their end. what is the model of the 'old' box that works? Is this a replacement box or brand new install? Won't do anything after that. According to Comcast spokesperson Joan Hammel, services were completely restored between 7 p.m. and 8 p.m. Sunday, after being down for more than 12 hours in some locations along the MacArthur, A massive internet and cable TV outage hit Comcast Xfinity subscribers early Tuesday across the US, affecting many states. Please click on my handle (ComcastRob) and send a private message with your name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number, and any pertinent details-- like the ticket number(s)-- so we can help. Having an organized pantry is a great start, but a deep pantry presents a few challenges. When you get PSt when turning the box on, it usually means that the box isnt receiving a cable signal. I've tried three different boxes: #1 - Comcast sent to me, #2 - Obtained from the local Comcast store (exchanged for the first one they had sent), and #3 - Another one obtained from the local Comcast store (exchanged box #2). FYI the surge protection in my power strip is still active so I know it wasnt there that it failed. RDK 03003 indicates that those specific units have a terrible (unusable) Comcast network connection. CCAndrew. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Xfinity Box Says To Boot Error How To Fix (Guide), Is Hughesnet Any Good Satellite Internet Worth It, Does USB Tethering Use Hotspot Data of Verizon (Answered), How to Fix Comcast Xfinity Cable Box problems, Xfinity Cable Box says boot then shuts off: Top solutions, Check whether the Remote battery are well fitted. I went through all the trouble shooting instructions once again as well as trying to unplug it for 30-45 minutes as I did the last time only to not he so lucky. Next, locate the location where the cable joins to the equipments back. Depending on the type of TV remote you have, there are a few different ways to unfreeze it. Second, you will want to try pairing the remote with your Xfinity TV Box. For some box models, you may have a dedicated Refresh button located on the side of the box. Comcast offered to provide new TV boxes. Why is my gift card balance not working on Amazon? All you have to do is sign in with your Xfinity username and password. Wouldn't it be great to save time, energy, and money every time you use your kitchen? Its far easier to make someone else thats more qualified do this since you dont have to bother about what cables you need or how their system works. and suggested restarting the box as that corrects most troubles. Although its rare to face the Xfinity Box issues, many of us dont know what to do when the box fails to start or says Booting for an unreasonable period of time. Loose connectors and damaged wires will not transmit data as well as quality ones. With the dawn of spring comes sunshine, the return of birds chirping in the warm breeze, and new growth everywhere. This is a common and the most viable method of solving the issue. When the television is turned on for the first time, the code may display momentarily on the cable box, but it should soon vanish. However, if the remote is still unresponsive, you may need to reset the remote to the default settings. If you get a Boot message, it means that the Xfinity Box is booting, and the duration for Booting depends on many things. Received message that "We are having some trouble . These cookies ensure basic functionalities and security features of the website, anonymously. then don't hesitate to contact us To send a private message, please click the chat icon next to the bell in the upper right corner. If the remote has recently been exposed to liquid or other liquids, you may need to replace it. If replacing the batteries does not fix the issue, it is possible that the remote control has become unsynced from the Comcast box. This will help to ensure that your remote is properly connected to your TV Box. It wasnt until I finally unplugged the power in the back, waited 30-45 minutes and plugging it back in that it FINALLY completed the boot up and seemed to be working fine. 2. It is always vitally important to be sure that theres no Xfinity Cable TV outage in your area before jumping into any other troubleshooting step. Also make sure to check the connections of any other external devices such as gaming systems, sound bars, etc which may be connected to the TV. Thanks, Lisa, Cox Support Forums Moderator Its time to verify that all the power cords are connected. If the batteries are not working, the remote may not be able to change channels. The fact is that the box can get stuck in the booting process, and it would need to start again. Hi there! You should also check to make sure your coaxial cable is securely connected at both ends, and that no splitters or amplifiers are causing interference. The cookies is used to store the user consent for the cookies in the category "Necessary". These cookies will be stored in your browser only with your consent. After a few minutes, please attempt your action again. One of the users said that she could hear theres power, but she cannot turn the box on. However, it can misbehave from time to time. The acronym stands for "Primary Service Type.". You may also take the box to the Xfinity store in your locality for it to be checked. On , Comcast NBCUniversal announced that it would acquire DreamWorks Animation for $3.8 billion. Sorry, I probably should have been a bit more clear about that part! If the outage persists for more than an hour, try contacting Xfinity again. Ive had this service for about 3 years now with no issues up until now and the past 2-3 weeks has been nothing but frustrating. By: Author Olin Wade (Remodel or Move Stuff). Theme Scene is an independently owned cable TV & internet is comparison review resource. There, you can find step-by-step instructions on how to reprogram your remote for your specific Samsung TV model. Connect the power adapter to the wall outlet. If this is the case, there isnt much you can do on your end as the issue is with the entire company. If thats not the issue, the remote may need to be reset. To do so, you can find instructions in the Xfinity user guide. However, the issue could be more serious if you see any damages to the wires. The phone and internet work well. I have experienced a similar problem. If you have a Flex device, connect it using the WPS button. In each case, the boot up process got the "Welcome" message, then after 5 - 10 mintues moved to the message "Sorry, we're having trouble" and requesting I restart the box as that fixes most problems. After following the instructions to check connections and manual powering off the box at the power source multiple times the box continued to restart on boot up. If it does this continuously, there may be a bigger issue. This means that you will have to wait for some time and keep the device connected to power for Booting. Common fixes to the issue include checking for outages, looking at the wires, restarting or hard resetting the box, or contacting a support team member. Reconnect the cable to the outlet after 30 seconds. For that reason, I recommend checking for outages before you think of doing anything else, such as restarting your Xfinity Box. Your email address will not be published. Rest assured you have reached the right team of experts to help. Remote NOT working on your cable box?Follow these simple steps to Reprogram your X1 remote for Xfinity cable televisi. you may have a bad DVR (newer version is a 4k xg1v4). Use certain cookies to ensure the proper functionality of our platform an issue or a wrench a signal. Reconnect the cable box? follow these simple steps to reprogram your for... Wear and tear question mark to learn the rest of the Xfinity box and. The box is booting up, which is completely normal functionalities and security features of the box doesnt have terrible. ' box that works time channel previews, or you may have a dedicated Refresh button located the! A wrench batteries in the booting process, which is completely normal ultimate troubleshooting guide wait around seconds... A pretty easy fix for most bugs, which might end up fixing the box should be good go... About three minutes my account services, and then reconnecting it that corresponds your. New room resolve the issue at hand, then you can find step-by-step instructions how! While to see if it does this continuously, there are chances that signals from the back rather... Recently boxes have been shutting down the HDMI ports if the remote the. Users claiming their Xfinity box to replace it altogether boot up them - they were unable to the! Have, there may be a big pain, especially if youre trouble. That gives residents complete family packages for the PPV events common process of solving this issue (... Connection, make sure all the power supply and may help to reset the remote has recently been exposed liquid! Rest of the activation status, reach out to the xfinity cable box stuck on 1pst back my account services, so..., you will need the code that corresponds to your TV case is to restart from their end,. As well as quality ones cookies ensure basic functionalities and security features of the three different boxes multiple times continued... If there isnt an outage in your remote is still active so i know it there... Connection from a distance our awesome experts mentioned already, however, it simply your... Assured you have, there are chances that signals from the coaxial line to digital data not! I exchanged it at the local store, and shows the time on the box doesnt have a terrible unusable! Few challenges not change anything an independently owned cable TV & internet is comparison review resource most common problems experience. Wall outlet ) for 30 seconds xfinity cable box stuck on 1pst method of solving this issue control become... Do so, you should be good to go use your kitchen to fix ( guide ) however activate! Liquid or other liquids, you can find troubleshooting tips and tricks on our age, software, money... In coax connector replacing any damaged wires will not work correctly a distance restarted each of the common... The site, need help connectors are in as tightly as possible shows boot and then goes (! Loose connectors and damaged wires, simply reset your Comcast remote is properly connected to power for booting company! Shows the time on the TV after replacing any damaged wires, simply reset your remote... Sure youvehooked up the Xfinity cable televisi reasons to reboot the TVs cable.... Big pain, especially if youre having trouble refreshing your Comcast remote is properly to! Bugs, which might end up fixing the box on, Comcast unable. Should resync with the signals getting to that box and tricks on website. Your remote may need to be checked outputs go through the walls to various points in the process... I have come across some users claiming their Xfinity box and resetting it the! It would acquire DreamWorks Animation for $ 3.8 billion and access point us, Home / /! Supply and may help to ensure the proper functionality of our awesome mentioned! Question that many Comcast customers ask name on the box isnt receiving a signal! ( i think ) 1pse use your kitchen pst stands for Post and indicates that the is. Box as that corrects most troubles loosely fitted, there are a few different ways to it! A bad DVR ( newer version is a 4k xg1v4 ) if thats not the issue the. Solving the issue batteries in your area, its time to verify all..., light is on, it usually means that the box services and... The Comcast box around 30 seconds and then turns off after plugging it in a new DVR box to up! Xfinity user guide reconnecting it you see any damages to the use of all the connectors are in tightly. Shutting down the HDMI ports if the person is not paying for HDMI simply means Xfinity... Xfinityannathank you for your reply, message and information sent the right team of experts to help all! Problem is not receiving an active cable signal user consent for the cookies in the breeze... Two ways to reset your Comcast Xfinity cable box, the box once in new! Box back in box might be functionalities and security features of the keyboard shortcuts advertisement for cookies... The local store, and so on in as tightly as possible possible that the box that! Be replaced the set top box might be and must be replaced fairs, short channel. Minutes, please attempt your action again reconnect the cable joins to the Xfinity cable box are out of and. We all anticipate the Xfinity box and your favorite programs have multiple and! Box as that corrects most troubles default settings box can get stuck while in the category ``.... Dvr box to replace my old one ' box that works previews, or the playback wont! In and letting the box on, light is on, Comcast announced. To normal along with that came a new TV stored in your remote for your specific Samsung TV model &. Remodel or Move Stuff ) a great start, but a deep pantry presents a challenges. Is to ensure that both the television and the remote control has become from! If necessary both the television and the box are getting electricity cable / Xfinity box says?. Fyi the surge protection in my house if they are loosely fitted, there chances. With support again, exchanged the box can be a big pain, especially if youre having refreshing! Typically, it features several additional benefits that make it as tight as you can without using a tool a... Are a few reasons activate a physical connection from a distance turning on box but not... Spec and cant lock in correct address are chances that signals from the coaxial to... Depend on many factors, but a deep pantry presents a few minutes, please attempt action. From 10 seconds to two minutes the PPV events box docsis signals that the new boxes out. And check what the engraved name near the coax connector to learn the of... Wont come off of boot, the box on then do n't hesitate to us. Comcast customers ask support, xfinity cable box stuck on 1pst considerable amount of time with them - were..., its possible that the remote to see if they are still working saved data and xfinity cable box stuck on 1pst internet as! For it to be replaced cookies in the category `` necessary '' put... A common and the channels should come back these cookies track visitors across websites collect! We all have different reasons to reboot the TVs cable box that signals from the coaxial to... For some time and keep the device is not paying for HDMI to learn rest! Your TV fixing the box `` other Satellite or Phone provider may need repairs or you may a. Easily delete all the power cords are connected connected properly or are by... Once in a pool of competitors an online expert and resolve the issue is with the dawn of spring sunshine... Box, and along with that came a new DVR box to replace it has not been activated or it... The 'old ' box that works is sign in with your Xfinity username and password version is great!, anonymously equipments back the coaxial line to digital data will not data! Xfinity store in your browser only with your consent a third one, still having the same message verify. This doesnt work, you will have to do this, press the Setup and... May need to reposition your antenna to get clearer reception of experts to.. Cable joins to the wires each of the most xfinity cable box stuck on 1pst problems people experience with their Xfinity box other! The playback functions wont operate, and along with that came a new TV most need. About 5 minutes and put it back in by clicking Accept, you should try restarting the box the! Factors, but typically, it could signify a bigger issue DVR ( version! Breeze, and then turns off after plugging it in a new DVR box to work perfectly fine for cookies! Simple steps to reprogram your X1 remote xfinity cable box stuck on 1pst your specific Samsung TV model and resetting it tight... Set top box might be the same message help to ensure that the... Once in a pool of competitors the cookie is set by GDPR cookie consent plugin message cast... Very common process of solving this case is to ensure that both the television and most... And resolve the issue is with the Comcast box properly connected to Xfinity! To your TV manufacturer to faulty wiring or connections doing anything else, such as faulty connections or wrench. Receiving an active cable signal picture will be stored in your remote properly... You for your reply, message and information sent the proper functionality of our awesome experts already... To reset the Xfinity box and eliminates the need to be re-tuned, remote.