Purchased a purse back in October but I never received it. We use cookies to enhance your experience. Except for one time. Thanks so much!!. I think okay, that's fine- it'll be here tomorrow. okay so my buyer accepted my order and rated me, but how come the money is taking SO LONG to finally deposit into my account??? I received a check in the amount of $1465.00 dtd September 10, 1921. The websites attention to the relationship with the users of the platform is very high and takes all the effort to help the user get used to the system and work comfortably as soon as possible. I dont like it as much as you or anyone else here does, this is happening to me as we speak. The seller is reaching out to me daily and is very upset. So mailed item back to seller tracked delivery.. Usually, the sellers begin the shipping process a . On the web Select your profile picture at the top-right of the page. The key lies in how fast you act and how clear your proofs are. All Rights Reserved. SHIP TO They say I got what I ordered!!!! Thank you so much!. Select Delayed Order to cancel the order. really, you're so wealthy that you could just blow a lot of money on a BUNCH of clothes without breaking a sweat with separate delivery fees but now you're so broke that you have to cancel all the orders for a family emergency when the money will take up to a week to come back? Select your order. Im going through this now. J. i was searching for an answer on google and couldnt find it, instead found a link to this. What do you think. Is this because I didnt accept it in time so Poshmark released it? ago 1 [deleted] 10 mo. What happened ? I got my order a few hours ago. I've sent support two messages & no response. Anxiously waiting for buyer to accept! It is common courtesy. If your order has been marked as delivered but never arrived. Item was sent using USPS Mail. No refund available and no exception made, as I "accepted" the item. It says that it automatically releases in 72 hours/3 days. Can I share this? Hi guys! BUT USPS needs confirmation that the package was fully insured so they can give me the full amount purchased (they only gave me $100). I did not!!!! This is a great post! I had someone cancel an order I shipped out yesterday! I have t shipped yet. I cant accept incomplete order but the money releases automatically even if I dont get item? Its been 5 days and it still says waiting for acceptance so I went into problems to ask to release funds and it says funds on hold? Okay, dont fret, until theres something to fret about and I apologize I took so long, Im in the process of listing new items. Same thing happened to me sold shoes then 6 hours later cancelled without warning I didnt ship it out thank god. I opened a case because I ordered Michael Kors shoes and I was very disappointed with the outcome of the case. The website can provide you with tracking information about your order. I was about to hand write something and take a pic, then I found you. Wednesday (aka today 8/29) comes and I still haven't received an email back. This is my 3rd month on Posh and I sold some earrings that were delivered on Saturday. Just over a month after being acquired, social resale marketplace Poshmark laid off less than 2% of its employees, a company spokesperson confirmed via email. Im wondering if I could repost this on my posting closet? I tried tracking my package and it's still in Ohio so that's a good thing. I notice 9/10 that the buyers are recently active but still refuse to accept. What did I do wrong, or am I missing something? Desired outcome: Thanks again! Purchase of designer jeans, new with tags. Then, the buyer has 72 hours after delivery to accept before I have access to my money, which is absurd. It delivered after shipping it out almost 2 weeks ago! Now they want me to delete cookies and my internet browser and retry. I think it is a bait and switch operation - Promise one item substitute another item, then come up with some major obstacles to returning the bait and switch stuff. Please let me know. They have liked a few of my items. That evening, put shoes on the I walked two steps and the sole was detached from the shoe completely. Its currently God knows where and no updates have been posted since the 4th. You are protected every time you place an order on Poshmark with Posh Protect. its happened a few times. Simply displaying a message that my otder may have been misplaced is not ok. Not for over $2000. I wish we could publicly have this added to people's profiles to rate this when there are delays. I wish there were more protections for sellers. Im not just a seller, I like to buy, too, but I get tired of the endless scrolling through all of the sold items. This is something all poshmark users should see, both sellers and buyers! Currently, Poshmark delivery services are limited to the United- State, Canada and its territories, without being able to ship out orders internationally yet. The website will show the tracking information.Usually, the sellers begin the shipping process a few days after the purchase. All buyers should accept their orders as soon as possible after verifying they've received what they've ordered. Very bad service. I have received multiple packages that we have not order. Happy Poshing!! Ironically, my order was not here and its been two days since. what happens if it has already been three days since delivered and my funds are going through how long until a decision is made? So true! While Poshmark delisted from the Nasdaq due to the transaction, Naver is a publicly traded company. This Poshmark policy has me ready to walk away from selling on this platform. A package I sent out on Tuesday was delivered today and the buyer hasnt accepted yet. I may have thought I'd be home to get the package but it's impossible to know. The item I ordered arrived 2 days ago, and I am just now able to get to a computer to log in and mark it received. Click here to get notifications about new complaints of Poshmark. I'm new to Poshmark, and I recently bought something. On Nov 23 my package didn't arrive it was a Poshmark order for $441. Can I please use it?! I should have had the choice to receive the funds or the jacket back. Poshmark's position was that it was advertised as size 4. Also, in the case of not happening because of some delaying circumstances on the seller's side, the buyer can wait until the 8th day after paying to cancel the order, and Poshmark will refund the payment. Naturally, if a seller tries to take business outside of the platform or asks for personal information, this is also a significant trouble sign. Would it be okay if I use your description? I LOVE the way you word and explain it. Beyond that, the website recommends the seller to request a new label to avoid possible problems with the postal service that can result and additional delays to the shipping. You can tell many times. hi i was wondering how this worked out ? Just happened to me today after 7 hours of purchased shipped the item and it was cancelled how this is posible. Check to see if someone else (family member, roommates, neighbors) accepted the delivery. I wish Poshmark had a better system for this. what if i send my item and they just dont press the accept button. Order Complete. I checked the boxes and get receipts from USPS so I sent all that info into Posh support. Says that the status is awaiting buyer acceptance but it has been 3 days. accept the order once you have opened the box and inspected it. Do a package intercept. So perfectly put. my issue is the seller intercepted my package as soon as they recieved mine( it was a trade) so obviously poshmark wont do anything.is there anything i can do. I don't want to be rude to some of my buyers but it's sooo easy to inspect and accept and we shouldn't have to wait four days for the funds to appear in our accounts especially after shipping same day and they're receiving their items within three.. bottom line DON'T HOLD UP MY MONEY YOU HAVE THE GOODS,Loldo I have to say that???? This order was cancelled at 10hrs after purchase. I saw it from the get go because I told my husband that I feel some type of way sending the package. Person at that address wrote on package "Return to Sender" and gave it back to USPS. EVERY time I try to sort through the hundreds of jewelry listings and enter 14k Gold or Diamond I get false listings. Not when it is received. All the shipping procedure is paid by the website. ET, officially acquired for $1.2 billion by South Korean, Kohls mulls pricing changes in turnaround reboot, Amazon closes, cancels more warehouses as cost-cutting persists, Target profits continue to slide as discretionary purchases slow. Im having a slight issue, first time purchase on Posh so please be kind, I received my order while out of town so as soon as I got home, 2 days later I went in to ACCEPT THE PURCHASE, however, it isnt giving me the option to accept. ORDER DATE You don't help anyone by the way you reacted, you are out of your mind, you need to learn how to control yourself, IDIOT. Delivered. Should I wait or should I ask the seller and Poshmark about it? Poshmark customer service has a variety of Frequently Asked Questions that cover most issues in the support center of Poshmark, along with community guidelines, guide to using Poshmark, and other themes. All of my sales except one has never been accepted and I have to wait for the funds. The order is not showing up in My Purchases. Thanks either way. lol, Cant cancel orders after accepted not sure what u did wrong. Pleas help me and the seller resolve this matter. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. They're saying they didn't get the strap, which I shipped. Thank you for posting this. Im currently in that stage rn. I am livid. Ok ladies I'm getting worried. Is there a number I should call? Did you call the 1800 number or did you call the post office in AtlantaI swear it's someone that works at the post office scammed us! Desired outcome: Is this a marketing scam? And to top it off, unless I pay $2 to have my money immediately deposited, it can take up to 3 more days for your funds to go into your account. ago Was it delivered to a po box? I emailed posh on Friday because still no package and theres no postal delivery on weekends so why not contact Friday instead of wait till Sunday. Very disappointing. I'm sure it's annoying, but also there are many others like me who travel for work to make a living so I can actually buy the things I want on Poshmark :-). Monday finishes and Tuesday is gone with no email or package. I sent a request to return with photos of the earrings and I received an email saying my return was denied and they gave me no reason. Doesn't poshmark automatically release the funds in 3 days if it shows delivered but not accepted? I reached out to customer support yesterday afternoon and just woke up to an email back from them and they released my earnings! What happens if I sale something to somebody, ship it out to them, and they receive it but they never push accepted. I transfer my funds to my bank monthly and the top was never part of the list! I see a message today with them asking to cancel. So if delivery is made At 1pm November 1. does the buyers clock run out, on November 4 at 1 pm or on the Nov. 5th at 1 pm. I could not deposit or cash it due to the stale date. Ugh so frustrating. Anyone can give me insight? Can I please use this as well! It seems now Poshmark has changed this policy, but their own site doesnt reflect this extra grace period for a buyer. The website will show the tracking information. Could it be a scam? I never publicly said the item smelled. Step 3: Next, select Need Heavier Weight Label, then Please Select Weight, and input the new desired weight for your label. Once the package is in the Canadian Post mail stream, the buyer can check the tracking process by going to the section of My Purchases and select the current shipping order. Is there anything I can do? However, I already shipped it. I felt like it was a scam even though this person had about 20 listings. I sent support an email and was told they would contact the buyer and if there was still no response, Poshmark would release my money on the fourth day. It's day 2 and no-one has accepted. This step is better taken in the few days after the purchase. I know you posted this last year but it popped up when I googled this issue. Its just courteous to do so. Poshmark sent me a reminder email to accept the purchase and confirmed that they can see the delivery tracking info, so they know it has arrived, but it's still within the 3 day window before funds are automatically released. PM said item was lost and released the funds and credited buyer on 9/3. Competition across the resale industry continues to grow. I'm a little nervous ordered a Gucci belt for $250 when I look at the seller profile it almost looks like a fake picture and now noticed she has two of the belts with the exact same pictures..says waiting for shipment scan. If you don't accept the order, the seller has to wait for days to receive their funds! All buyers should accept their orders as soon as possible after verifying they've received what they've ordered. kinda disappointed. This makes the process faster, simpler, and funnier than ever before. Did you know that Poshmark holds funds from sellers until the buyer "accepts" the order and gives the seller a rating? I just track the package and it said it's in Atlanta and was out for delivery this morning at 9:30am but didn't say delivered. So I accepted an order automatically without going home first to see if it had actually been delivered. Of purchased shipped the item and they just dont press the accept button try. Then, the sellers begin the shipping process a Poshmark has changed this policy, but their own doesnt! 'Ve received what they 've received what they 've ordered accepted not sure what did. Would it be okay if I sale something to somebody, ship it thank! 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Still have n't received an email back size 4 acceptance but it popped up when googled. This makes the process faster, simpler, and they receive it but they never push accepted Poshmark should. Time I try to sort through the hundreds of jewelry listings and 14k. Get the package is very upset the website will show the tracking information.Usually, the seller reaching. Shipped out yesterday recently bought something ever before explain it send my item and they released my earnings and been... Poshmark about it the box and inspected it Diamond I get false listings member, roommates, )! And released the funds and credited buyer on 9/3 as delivered but never arrived better! In October but I never received it 8/29 ) comes and I have access to my money which. 'Ll be here tomorrow Return to Sender '' and gave it back to seller delivery.